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Common questions for us include…

Nonprofits
I want to grow my matching gift revenue. Can you help my organization?

I’ve heard of Double the Donation. What do you do that’s different?

My organization wants to know what Double the Donation’s tools will look like on our website.
Companies
Our matching gift program needs to be updated in your database. How can we send you our information?

We want to start a matching gift program! Can you help us?

My company’s matching gift program could use an overhaul. What are the best practices?
Current Clients
We just started using Double the Donation. How do we know when we’ve completed setup?

We’re all set up. How can we maximize our Double the Donation account?

The person who used to manage our Double the Donation account left the organization. How can I get access?

Check out our FAQs

Have a question for the Double the Donation team of matching gift and corporate philanthropy experts?

We’re happy to help your nonprofit with questions about Double the Donation’s services, provide resources for your company’s corporate philanthropy needs, or connect you with our Client Success team to discuss your account.

Submit a Question to Our Customer Support Team

Contact us

Get answers to the most common questions about Double the Donation.

Walk through a demo with a Double the Donation team member.

Common questions for us include…

Nonprofits

Companies

Current Clients

Have a question for the Double the Donation team of matching gift and corporate philanthropy experts?

Get started

The Database

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