The title of the article: Demographic Appends: Does Your Nonprofit Need One?

Demographic Appends: Does Your Nonprofit Need One?

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Collecting data is essential for being able to contact your supporters. From giving habits to communication preferences, every piece of data you gather about your donors can be leveraged to secure gifts, earn long-term support, and expand your donor base.

One piece of basic but vital information is demographic data. From how old your supporters are to their family status to their average income, demographics help you better understand your audience. However, you may not have any natural opportunities to outright ask supporters details about their lives without coming off as invasive.

Fortunately, you can fill in missing data and correct outdated information with data appending. In this guide, we’ll take a deep dive into demographic appends and how your nonprofit can leverage them to cultivate stronger supporter relationships.

Enhance nonprofit fundraising by appending donor data with Double the Donation.

What is a data append?

“Append” means to supplement or amend something, so a “data append” is the process of supplementing and amending your nonprofit’s data. Along with demographic information, nonprofits can purchase appending services for all kinds of donor data, including:

These are just a few types of data nonprofits are likely to request to complete their donor profiles. For instance, for-profit companies often invest in customer appends related to internet search history and past purchases.

For nonprofits interested in data appending, look for services that specialize in working with nonprofit and charitable organizations. These service providers understand the unique types of supporter data that will actually be beneficial to nonprofits, so they can avoid cluttering your donor database. We’ll go over the characteristics of a reliable data append provider later.

What data is included in demographic appends?

Demographics are a catchall term for a wide variety of data, including:

A list of demographic append data, written out below.

  • Net worth
  • Age and birthday
  • Gender
  • Ethnicity and race
  • Income
  • Marital status
  • Family size
  • Religion
  • Buying behaviors
  • Hobbies and interests

This information is gathered from multiple databases the append service has access to. If you give your donors’ names and email addresses to your append service provider, they would compare that information against the data in their various databases to find corresponding demographic information.

While some demographic details might seem sensitive, remember that data appending is a normal and widespread practice. For example, when you register to vote, you likely receive many political messages from your preferred party despite never providing any political groups with your phone number or email.

Why do nonprofits need demographic appends?

Demographic appends provide a wide range of data about your donors, but you might not be sure exactly how knowing your supporters’ ages or family sizes will help your nonprofit.

Demographic appends benefit nonprofits in a few ways, including:

  • Understanding your audience. When you know your supporters’ interests and lifestyle, you can better appeal to them. Use your demographic information to refine your donor segments. For example, you might create a donor segment for young, unmarried college students who likely have a low giving capacity but lots of time for volunteering. Then, you could create another segment for middle-aged donors who are married, have children, and live in a two-income household. This group might have little free time but can give higher donations.
  • Identifying major giving prospects. Some demographic information, such as age, net worth, and income can help you identify major giving prospects. Plus, for major giving candidates you’ve already discovered, a demographic append can help fill in details about their interests and lifestyle, which can be useful for building a relationship with them.
  • Conducting market research. Knowing who your average supporter is helps you analyze your nonprofit’s branding and expand your audience. For example, you might discover that the majority of your donors are retirees with religious leanings and adult children. With this information, you can make educated guesses about where your current and potential new donors who share these characteristics likely are and what types of messages will resonate with them.
  • Keeping information up to date. While some demographic information is static, such as ethnicity and date of birth, others can change over time. Regularly appending your data helps you stay up-to-date with your donors as they change careers, get married, change their buying habits, or make any other number of lifestyle changes.
  • Collecting data unobtrusively. Your donation forms, volunteer sign-ups, and event registrations should all be short and concise to encourage supporters to complete them. However, this means missing out on opportunities to gather data about your supporters. A demographic append can fix this and also fill in information that may be awkward to ask for outright.

The more you know about your donors, the better you’ll be able to communicate with them. Demographic data empowers you to create content your current supporters and prospective donors will find interesting, leading to increased engagement.

The Data Appending Process

When a nonprofit purchases a data append, almost every step of the process will be taken care of by the service they hire. However, understanding how this process works can help you choose a trustworthy data appending company and make better use of the data you receive.

We’ve touched on the appending process briefly, but let’s break it down in full here:

The appending process, written out below.

  1. Send your data to your append provider. You don’t need to clean up your database before conducting an append, but doing so will ensure your data is organized and usable. Plus, requesting additional data when you have a disorganized database will only expound any current data hygiene issues. As such, prepare your data by ensuring donor profiles are standardized and removing duplicate entries.
  2. Provider searches their database. Using the data you provide, data append services will search their various databases to find matches. Data append services usually have access to many publicly available and private databases. This allows them to append a wide range of data types and ensure the information they provide is accurate.
  3. Provider updates information. Once a data append provider finds data they think is accurate, they will add it to your donor profiles. Many providers will add confidence ratings to each entry which indicates how sure they are the information is accurate.
  4. Receive the appended data. After the requested data—in this case, demographic information—for all of your shared records is added, the append service will provide your nonprofit with the corrected data. From there, you’ll need to sync the information to your donor database to update your records and avoid a manual data migration.

Ultimately, your nonprofit will have little involvement in the actual appending process, but if you have any questions about how the process will be conducted or what your nonprofit should expect, be sure to ask your specific append provider.

What to Look for in a Data Append Provider

Data append providers help supplement your data, but they can vary in speed, accuracy, and range of services. When you’re ready to hire a data append provider, assess top candidates on the following qualities:

The characteristics to look for in a data appending service, written out below.

  • Trustworthiness and security. To gather demographic information about your donors, you’ll need to share identifying details about them with your append service. As such, conduct a background check on the append provider you plan to work with by checking their reviews, how long they’ve been in operation, and what their data security measures are.
  • Accurate data. For your appended data to be useful, it needs to be correct. Talk with append providers about their data collection and verification processes to ensure they prioritize accuracy and have measures in place to indicate when there are doubts about a record’s correctness.
  • Fast turnaround time. While you want your data to be accurate, you also need to receive it within a reasonable timeframe. Discuss append timelines with your service provider. While most nonprofits only need batch appends—an append where a given set of data is corrected and supplemented—you can also consider a real-time append—an append where your data is continually updated in real-time.
  • Reasonable pricing. Different appending services have different pricing models. Some charge based on the number of records appended, whereas others have a subscription model, which can be a useful option if you intend to append your data regularly moving forward.
  • Additional appending services. If you find a provider for your demographic appends that you like, you may want to purchase additional appending services from them. For example, nonprofit append services also often provide appends for email addresses, geographic locations, employer information, and more.

When it comes to append services, we have to recommend ourselves! Double the Donation is a trusted name in the nonprofit sector, and we’re happy to provide data enhancement services to nonprofits.

Our team can provide appends for email addresses, phone numbers, dates of birth, and addresses. But where we shine the most is employer information. With our comprehensive corporate giving database, nonprofits can easily find their donors’ employers and discover their eligibility for a range of corporate giving programs, including volunteer grants and matching gifts.

More Appending Resources

Demographic data lets you know who your supporters are. With this information, you can better market to your current audience, identify potential supporters, and improve your donor relationships. Demographic appends empower you to gather this information easily and stay updated on your supporters, no matter how your audience grows or changes.

For more resources related to appending, nonprofit data, and supporter relationships, check out these guides:

Strengthen your fundraising by appending donor data. Get started with our data enrichment services. Learn more!

Marketing Corporate Volunteerism _ A How-To Guide For Orgs

Marketing Corporate Volunteerism | A How-To Guide For Orgs

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Corporate volunteerism refers to the practice of businesses encouraging employees to volunteer their time and skills to charitable causes. This can take a number of forms, including company-wide volunteer days, paid time off for volunteer activities, skills-based volunteering, and volunteer grant programs.

For nonprofits and schools, corporate volunteerism is a vital tool that can significantly enhance their capacity to achieve their missions. How? Corporate volunteer programs provide these organizations with increased manpower, diverse skill sets, enhanced visibility, and even the potential for financial support and long-term corporate partnerships.

Meanwhile, the companies offering the programs see increased employee engagement and enhanced CSR. However, for each group to reap the rewards of these programs, it’s essential that the efforts are marketed well. And that’s where this guide comes in!

Read on to uncover top corporate volunteer marketing strategies and tips you can implement in your own organization’s engagement plan.

Understanding Corporate Volunteerism Opportunities

Corporate volunteerism provides nonprofits, schools, and similar fundraising groups with easy access to skilled volunteers and other invaluable resources. Understanding the types of programs available to your organization and its supporters through their employers allows you to better target lucrative opportunities, deepen engagement with volunteers, and achieve your goals overall.

We recommend familiarizing yourself (and the rest of your team) with the following types of corporate volunteer initiatives:

Individual Volunteer Grants

Volunteer grants, also known as “Dollars for Doers,” are corporate programs where companies offer monetary donations to nonprofits where their employees volunteer. Typically, an employee must spend a set number of hours at the nonprofit for the organization to qualify for a grant, which may be paid out as a lump sum or based on a predetermined hourly rate.

Benefit for nonprofits: This program incentivizes volunteerism and rewards nonprofits with additional financial support!

Team Volunteer Grants

Similar to individual volunteer grants, team volunteer grants provide funding for the organizations at which their employees volunteer. The difference, however, is that team volunteer grants are awarded when a group of employees from the same company volunteer together. Team grants are generally larger in amount, too, providing lucrative funding when groups of employees get involved.

Benefit for nonprofits: This program incentivizes group volunteering among corporate staff and provides generous financial support.

Paid Volunteer Time Off

Paid volunteer time off (or VTO for short) is a corporate benefit where companies provide their employees with a set number of hours they can spend volunteering for nonprofits or community service activities. In other words, employees are encouraged to engage in volunteer work during regular work hours without sacrificing their regular pay.

Benefit for nonprofits: This program provides a powerful incentive for volunteer recruitment, engagement, retention, and more.

Skills-Based Volunteerism

Skills-based volunteerism involves employees offering their professional skills and expertise to nonprofits rather than general volunteer work. For example, a marketing professional might help a nonprofit develop a communications strategy, or an accountant might assist with financial planning.

Benefit for nonprofits: This program allows nonprofits to benefit from specialized knowledge that can significantly advance their mission.

Company-Sponsored Volunteer Days

Company-sponsored volunteer days are organized events where companies designate a day for their employees to volunteer as a group at a specific nonprofit, school, or community project. The company often arranges the logistics, and employees participate during work hours, incentivizing involvement with a free day out of the office!

Benefit for nonprofits: This program empowers organizations to rally corporate employees in group activities, allowing significant progress to be made on large-scale projects in a short amount of time.

Identifying Corporate Volunteer Programs in Your Network

Before you can market corporate volunteerism to your audience, it’s a good idea to uncover the best opportunities in your network. We recommend following these practical tips to do so:

Before you can market corporate volunteerism to your audience, it’s a good idea to uncover the best opportunities in your network. We recommend following these practical tips to do so:

1. Collecting Employment Information From Supporters:

Start by gathering employment details from your donors, volunteers, and other supporters. This can be done through surveys, event registration forms, or during volunteer sign-ups.

Knowing where your supporters work allows you to explore potential corporate volunteer programs they have access to, which could benefit your organization.

2. Researching Employers with Well-Known Volunteer Programs:

Once you have a list of where your supporters are employed, research whether these companies offer volunteer programs. Many large corporations, like Disney, Microsoft, Google, and thousands of others, have established volunteer programs.

Understanding the specifics of these programs can help you tailor your outreach efforts to match their requirements. Get started by looking into top companies offering volunteer grants, top VTO opportunities, and more.

Plus, there’s a significant overlap between companies offering matching gifts and those offering volunteer programs. If you already know of businesses in your network that match employee donations, it’s worth investigating whether they also offer volunteer grants or other volunteer opportunities.

3. Using Corporate Volunteer Databases:

Utilize databases and online platforms that track corporate volunteer programs to make the research process easier than ever before. Double the Donation offers the industry’s most comprehensive database of corporate volunteer information, complete with listings on thousands of companies’ programs.

Leveraging this database can help you quickly identify which companies have programs your organization could benefit from!

4. Conducting Manual Research:

Sometimes, a simple online search can yield valuable information. Try searching for a specific company’s name along with keywords like “volunteering” or “volunteer programs” (e.g., “Home Depot + Volunteering”).

While it will be a more time-intensive approach, this idea can help you discover details about a company’s volunteer initiatives, including opportunities they offer to their employees.

5. Encouraging Supporters to Check with Their Employers:

Lastly, be sure to motivate your supporters to inquire about volunteer programs within their workplaces. Many employees might not be aware that their companies offer volunteer grants or paid volunteer time off. By encouraging them to ask, you can uncover opportunities that might have been overlooked.

Marketing Corporate Volunteerism to Supporters

Marketing corporate volunteerism to individual supporters involves educating and motivating them to participate in and promote these opportunities within their workplaces. Here’s how you might approach this:

Educate Supporters on Corporate Volunteerism:

Start by informing your supporters about what corporate volunteerism is and how it works. Use newsletters, emails, and social media posts to explain the various types of corporate volunteer programs, such as paid volunteer time off, volunteer grants, and team volunteer days.

(P.S.; Check out our customizable marketing templates available for clients within the 360MatchPro platform to get started!)

You’ll also want to include a section about corporate volunteer incentives on your Volunteers page⁠—and embed a company search tool so supporters can easily uncover their available programming.

Communicate the Impact of Corporate Volunteerism:

Share stories and testimonials that demonstrate the positive impact corporate volunteerism has had on your organization. Show how previous corporate volunteer efforts have helped achieve specific goals, whether it’s through completing a project, raising funds, or expanding your programs. This helps supporters see the tangible outcomes of their potential involvement.

Encourage Inquiries at Work:

For those who don’t find corporate volunteer information in your database widget, encourage them to check in with their employers about any available programs.

Many employees may not be aware of the opportunities available to them, so you’ll want to provide them with language they can use to approach their managers or HR leaders about the programs, making it easier for them to initiate the conversation and drive impact for your team.

Promote Suitable Corporate Volunteer Opportunities:

Regularly communicate the volunteer opportunities available at your organization that are suitable for corporate teams or individuals looking to volunteer through their workplace programs. Highlight any upcoming events or projects where corporate volunteers could make a significant difference and make sure these opportunities are well-advertised through your existing channels.

Offer Recognition:

Recognize and celebrate individual supporters and companies that engage their companies in corporate volunteerism. You can even publicly acknowledge their efforts through newsletters, social media, or at events.

Recognition not only makes the individual feel valued but also serves as an example to other supporters who might be inspired to take similar actions.

Leverage Peer Influence:

Encourage supporters who have successfully engaged their employers in corporate volunteerism to share their experiences with others. Peer recommendations can be very persuasive, so consider featuring these stories in your communications to inspire others to take similar steps. You can even encourage eligible volunteers to organize team events with their colleagues to support your cause!

Marketing Volunteerism to Corporate Partners

Marketing corporate volunteerism to corporate partners—both new and existing—requires a strategic approach that highlights mutual benefits, aligns with their corporate social responsibility (CSR) goals , and fosters long-term relationships.

Here’s how you can effectively market these opportunities to companies.

Understand Corporate Goals and CSR Objectives:

Before reaching out to corporate partners, research their CSR goals, values, and past volunteer initiatives. Tailor your pitch to show how partnering with your organization can help them achieve these objectives.

Emphasize how corporate volunteerism aligns with their brand, enhances employee engagement, and contributes to community impact. If possible, provide data that demonstrates how other companies have benefited from similar partnerships with your organization in the past.

Develop Tailored Volunteer Packages:

Create customizable volunteer opportunities that align with the company’s needs and interests. Offer a range of options, from one-day events to ongoing projects, and include both skills-based and general volunteer opportunities. Tailoring these packages makes it easier for companies to see how they can get involved in a way that suits them and their teams.

Highlight the Impact of Volunteerism:

Quantify and communicate the impact of corporate volunteerism on your organization. Provide reports that show how corporate volunteers have contributed to your mission, including metrics like the number of hours volunteered, projects completed, and the overall community impact. Why? Companies are more likely to invest in programs where they can see measurable outcomes.

Recognize Corporate Support:

Publicly recognize and celebrate the contributions of your corporate partners. This can include awards, mentions in your annual report, shout-outs on social media, or hosting a special recognition event. Acknowledging their efforts not only strengthens your relationship but also encourages continued contributions.

Facilitate Employee Engagement:

Make it easy for companies to involve their employees in volunteer opportunities. To do so, you can provide them with promotional materials, sign-up sheets, and detailed information on how to participate. Offer flexibility in scheduling and types of volunteer work to accommodate different levels of employee engagement and interest, too!

5 Organizations Marketing Corporate Volunteerism Well

As you look to revamp your own team’s corporate volunteerism marketing strategy, it’s a good idea to solicit inspiration from other organizations’ efforts. For this reason, we’ve selected a few nonprofits with standout promotional strategies to consider.

Organization #1: NFED

Corporate Volunteer Marketing Spotlight | Dollars for Doers Blog Post

The NFED, or National Foundation for Ectodermal Dysplasias, is a nonprofit devoted to research, education, and support for those affected by ectodermal dysplasias. In order to supercharge their efforts, the organization promotes Dollars for Doers (also known as volunteer grants) as a key way for supporters to enhance their impact.

Take a look at this snippet of the blog post below:

Marketing Corporate Volunteerism A How-To Guide For Orgs_NFED example

Here’s what this marketing example does well:

  • Defines the importance of corporate social responsibility
  • Mentions and links to a matching gifts page for additional information
  • Encourages volunteers to look into volunteer grant opportunities through their employers
  • Emphasizes the value and doubled impact of matching gift and volunteer grant programs

Organization #2: United Way

Corporate Volunteer Marketing Spotlight | Volunteer Time Off Blog Post

United Way of the National Capital Area is a branch of the United Way organization headquartered in Washington, D.C. This nonprofit understands the value that volunteerism can offer its cause, and it promotes Volunteer Time Off as a key way to recruit, engage, and retain supporters.

Take a look at this snippet of the blog post below:

Marketing Corporate Volunteerism A How-To Guide For Orgs_United Way example

Here’s what this marketing example does well:

  • Uses research to demonstrate the prevalence and widespread availability of Volunteer Time Off programs
  • Highlights the benefits for companies, their employees, and the organization itself
  • Provides powerful insights into where VTO programs can be found, including by sector and geographic location
  • Showcases top opportunities for companies offering volunteer time off for their employees

Organization #3: LLS

Corporate Volunteer Marketing Spotlight | Volunteer Grant Page (With Employer Search Tool!)

LLS, or the Leukemia & Lymphoma Society, is a medical research-based nonprofit dedicated to leading the fight against blood cancers. The organization receives generous support from a wide range of volunteers, and the team provides a number of resources, including a corporate database search tool from Double the Donation, to streamline and increase participation in volunteer incentive programming.

Take a look at the landing page below:

Marketing Corporate Volunteerism A How-To Guide For Orgs_LLS example

Here’s what this marketing example does well:

  • Offers an embedded company search tool for volunteers to quickly locate program details, instructions, and forms
  • Provides a step-by-step walkthrough of the volunteer grant process
  • Shares important information volunteers may need to complete their volunteer grant applications
  • Highlights an easy way for supporters to get in touch with additional questions or inquiries

Organization #4: Habitat for Humanity

Corporate Volunteer Marketing Spotlight | Corporate Volunteer Page and Blog Post

Habitat for Humanity is a largely volunteer-based organization dedicated to ensuring every person has a place to live. As a result, the team does a lot to promote corporate volunteer incentives.

Take a look at these resources below:

Marketing Corporate Volunteerism A How-To Guide For Orgs_Habitat for Humanity example

Here’s what this marketing example does well:

  • Uses multiple communication channels to promote corporate volunteer programs to their audience
  • Highlights both volunteer grants and volunteer time off programs, demonstrating a range of opportunities in which individuals can participate
  • Speaks directly to companies that are considering implementing corporate volunteer programs
  • Actively drives engagement with a call to action button leading users to a volunteer sign-up page

Organization #5: Florida State Parks

Corporate Volunteer Marketing Spotlight | Corporate Volunteer Opportunities Page

Florida State Parks is a nonprofit organization that works with local governments, park users, researchers, and more to ensure maintenance and upkeep of more than 175 award-winning state parks, trails, and historic sites across the state. A big part of its mission involves empowering volunteers to play a role, and it often leverages corporate volunteer opportunities as a way to do so.

Take a look at the landing page below:

Marketing Corporate Volunteerism A How-To Guide For Orgs_Florida State Parks example

Here’s what this marketing example does well:

  • Highlights recent companies and teams that support the parks with corporate volunteer programs
  • Provides contact information for companies or individuals interested in organizing a company-sponsored volunteer event
  • Enlists photos of real corporate volunteer teams to leverage social proof
  • Provides examples of various types of volunteer projects companies could host to get involved

Bottom line: Spreading the word about corporate volunteerism is essential, and an organization’s website is one of the best opportunities to do so.

Wrapping Up & Next Steps

Successfully marketing corporate volunteerism requires a thoughtful and strategic approach that highlights the benefits for your organization, its supporters, their employers, and your community as a whole.

By effectively communicating about available initiatives, you can build a stronger, more engaged volunteer base that’s increasingly incentivized to give back to your cause. And you might even get some extra funding out of it all!

Ready to learn more about marketing corporate volunteerism? Check out our recommended resources and further reading:


Scale up your organization's corporate volunteer strategy with 360MatchPro 💡

Matching Gift Q&A with Workplace Giving Expert Tom Mansmith

Matching Gift Q&A with Workplace Giving Expert Tom Mansmith

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Matching gifts hold an incredible yet often untapped potential in the world of nonprofit and educational fundraising. To shed light on this powerful tool, we’re excited to present a matching gift Q&A session with Tom Mansmith, consultant and renowned expert in workplace giving and matching gifts.

With more than 20 years of experience in the field as the former Senior Director of Workplace Giving and Matching Gifts for the American Cancer Society, Tom offers invaluable insights and first-hand experience into how nonprofits can maximize their matching gift revenue, engage donors more effectively, and overcome common challenges to drive success.

Whether you’re a seasoned fundraising professional or new to the concept of matching gifts, this conversation is packed with practical advice and actionable strategies. Feel free to watch the video mini-series and read through the transcript below!

1. What are corporate vendor platforms, and what role do they have in matching gifts?

There are a number of corporate vendors who facilitate employee philanthropic giving. These technology providers work on behalf of businesses to streamline and to integrate the employee giving programs, which can include payroll deduction, matching gifts, volunteer grants, cause cards, and incentive programs.

Generally speaking, these providers supply an online platform where companies are able to manage their employee programs. They allow employees to give to accredited nonprofits, log their volunteer hours, pledge their payroll deductions, etc.

On the backend of these sites, nonprofits are able to verify the original contributions for matching gifts, see donor details, and confirm volunteer hours.

These platforms really are an integral part of the matching gift program. It’s not a company’s core business, but it’s part of their core value in employee engagement, so these corporate matching gift vendors play a vital role in the matching gift process.

💡 Recommended Reading: Registering Your Org with CSR Platforms + Key Steps For Each

2. What is the general processing flow when you receive a matching gift payment?

Most matching gifts your organization receives will come from a corporate matching gift vendor who processes the payments on behalf of a company.

Here’s how it works:

→ You’ll navigate to a third-party corporate vendor platform.

→ Go to the “Giving” section, where you’ll see a section for payments and transactions.

→ Once there, it’s going to give you a list of all of the payments your organization has received. Now, it’s a good idea to have the check number, the amount, and whether it was a check or a direct deposit.

→ When you’re on that page, search with the payment ID or date so you get the exact payment.

→ Once you’ve located the payment, you can go through all the donor details, including which employees the company was matching specifically.

This information can be viewed online, but you also have the option to download the reconciliation sheet. I recommend that you download the reconciliation sheet, as it will allow your finance department or yourself to process the payment accurately.

💡 Recommended Reading: Matching Gift Disbursement FAQ: Your Top Questions Answered

3. What are some common roadblocks for nonprofit organizations trying to earn more matching gifts?

That’s a long list, but let’s try to tackle a couple of them.

Leadership buy-in

You should make a real case to your organization’s leadership that matching gifts is a vital part of their overall revenue strategy.

When it says Double the Donation, it truly means doubling a donation.

So, I would make a strong case to leadership that matching gifts is a vital part of their overall strategy, and what that unlocks for you, hopefully, is additional marketing and FTEs, which are critical for processing and marketing for matching gifts.

Lack of staffing

I think everyone has been struggling with this, but if you’re someone who’s handling all of the matching gifts for your organization, you know what I’m talking about.

As you begin to scale, you’ll likely need additional staff. Without leadership’s buy-in, that’s a tough thing.

However,  having the appropriate amount of staff for the scale of your matching gift revenue stream is essential. I don’t know about your organization, but I imagine that for small or medium organizations, one or two people can do the job. And for larger organizations, many are stretched, but I would say that more than three people is appropriate for payroll deductions, volunteer grants, and matching gifts as they continue to grow.

Marketing dollars

I think it’s a real roadblock not to look at this both internally and externally. So, communication dollars should be used to socialize matching gifts internally to development staff that are running peer-to-peer events (gala, golf, other types of fundraising) and your corporate development staff, if you have that.

They really all should know something about matching gifts so that when they see an opportunity, they’re able to talk about matching gifts to the decision-makers in companies.

Lack of employment data

Many organizations hesitate to ask for and retain employment information. If you don’t know that someone works for a corporation that has a matching gift program, however, you miss the opportunity to tie their original contribution to that matching gift.

And I know that you can get pushback from your IT team or your event staff, for instance, that they don’t want something else on the registration page. But I’d argue that because it allows you to actually fundraise for the staff, adding “Who do you work for?” is critical for registrations for peer-to-peer events and on the main URL of your fundraising page.

Not taking advantage of technology

For the best matching gift results, you want to really take advantage of all the technology that Double the Donation has to offer in matching gifts.

What I mean by this, one, is that you have a matching gift activation on all of your fundraising pages. And, secondarily, that you’re utilizing 360MatchPro to data-mine contributions that hadn’t been matched, but you find meet the criteria for matching.

💡 Recommended Reading: How Donor Employer Information Boosts Fundraising + Workplace Giving

4. How can I earn more matching gifts?

There are probably three things that I’d tell you. Here’s the first:

Socialize the impact of matching gifts with your developmental team.

Show them the impact and the dollars that donors are leaving on the table by not matching gifts. In fact, I’d even point out some key donors who didn’t take advantage of their matching gift program. That’s a really powerful motivator.

One of the best ways to do so is by providing your team with access to the Matching Gift Academy, which is free for Double the Donation clients to use ($199/year value).

Take full advantage of Double the Donation’s technology.

Make sure all of your donation pages have the DTD matching gift activation on them so employees can take full advantage of that.

Note: Double the Donation integrates with nearly all leading fundraising solutions, donation tools, and CRMs to make it increasingly easy to do so! Check out our integration partners here to see if you can connect your platform!

Regularly check your database through 360MatchPro.

Look for those donors who were eligible for matching gifts but didn’t take advantage of it in the first round. That’s a goldmine for your organization to be receiving additional revenue!

💡 Recommended Reading: 360MatchPro Overview: Scale Up Your Matching Gifts

5. How do you recommend getting matching gift buy-in from your team?

Making an internal business case with different stakeholders will advance matching gifts across your organization. Here are three teams you should consider engaging and getting on board with matching gifts.

Corporate development staff

Those are the individuals who go out and talk to corporations about grants and cause marketing. The third area that they really ought to be talking about is employee engagement, whether that’s payroll deductions, matching gifts, or other programs.

One of the things that matching gifts does is provide specific corporate information about employee engagement. Usually, the decision-makers don’t have a good idea of the level of affinity or employee participation in your cause.

What matching gifts will do is provide that corporate development staff member with some very specific talking points about your organization and the affinity of their employees.

It’ll show increased employee affinity, corporate engagement, and more. There’ll even be some great impact stories that you can research and provide for your corporate development team. Whether those are specific or anecdotal, that storytelling can be a huge part of your corporate development meeting.

And then finally, it provides an opportunity for your corporate development team to upsell. If there’s a big engagement with that company’s employee base, the company is going to be more likely to consider corporate grants or even a cause marketing deal.

Peer-to-peer staff

Whether you’re hosting a golf event, a gala, or a fundraising walk, all of those gifts are matchable for the participants who work for corporations that have matching programs. We’re talking about 65% of Fortune 500 companies.

And so, what does that do for peer-to-peer? Well, #1, it’s a lower cost of fundraising.

That doubled dollar, that second dollar you receive, lowers their overall event fundraising cost. And for most organizations, that’s a metric that leadership is looking at, so matching gifts is the way to do that.

You can even show the dollars that are left on the table. So, a good project is to do a little deep dive on those participants who were eligible for matching gifts. Then, show the potential dollars that could have been collected had matching gifts been presented. Those are dollars that are left on the table, and that’s probably the biggest motivator for peer-to-peer teams: to see what they could have had. And, of course, you’re offering what they can have, so that’s super important.

Then the final thing with peer-to-peer is that matching gifts allows for a deeper dive into that donor or employee profile. Now that you know who they work for, that can lead to more teams coming to support your cause from that corporation, maybe not just localized but a national team.

IT staff

For a lot of organizations, that main donation page URL is managed by the IT staff, so one of the things that I found when we had point of contribution activations for matching gifts is that we saw a greater conversion rate because when individual donors who work for companies think about the fact that their company would double that donation, they’re more likely to give.

We saw an increase in the original contribution, which was great. We also saw people going back in and raising their contribution, then going forward with the matching gift.

And then again also, those donor profiles, knowing who the individual works for, is very important for establishing a good CRM. Not to mention, increased security and API transfers is important to your IT staff, and Double the Dontion’s technology is highly secure with seamless data integrations, too.

💡 Recommended Reading: Matching Gift Buy-In: How to Spark Team-Wide Engagement

6. What are your top 3 tips for communicating matching gifts to your donors?

Communicating the matching gift opportunity is essential for fundraisers such as yourself. Here’s what I recommend doing to get the message across in the most impactful way possible.

Storytelling

I’m a big proponent of storytelling, and I think this is both true for pre-donation and post-donation. A very concise story about the impact of matching gifts should be provided, where the employer acknowledges the donor’s original contribution and recognizes the philanthropic choices of their employees. That’s a great partnership inside of that company, and I think you can tell a story about what those partnerships do to advance your cause. Be concise; I don’t think you have to be too specific but tell the story about their impact.

Generational appropriateness

I’m a Baby Boomer, and I consume information in a way that might be, or is, different from Millennials or Gen Z. I think that you ought to take the time to learn about generational communication differences. What do I mean by that? When you’re creating communications, you should do something more than just send an email, a flyer, or a leave-behind. Instead, you ought to, for example, do TikTok. Maybe you have Instagram or social media posts that can tell that story but in a generationally appropriate way.

Acknowledge the employee-employer partnership

The final thing, and I talked about this a little in the storytelling section, and this may be more true for your development staff that are engaging with corporate decision-makers, but making sure that they have the information available to them to acknowledge the partnership and the impact that it made on your cause.

In this sense, I think that you can be specific, so look at total matching gift dollars raised by employees, total matching gift dollars raised by that employer. Then, put that information in the hands of staff going out to corporations so that they can tell a story about the impact.

💡 Recommended Reading: The Ultimate Guide to Marketing Matching Gifts

7. What other fundraising opportunities can matching gifts uncover?

I think there’s probably three, maybe four. So, let’s take a look at those.

Corporate teams

My guess is that most of you have peer-to-peer fundraising. I would look for an individual who’s on a team, maybe it’s not a corporate team, but you have their employment information. Let’s say they work for a Fortune 1000 company, or that they donated online on your main web page. When they ask to have their gift matched, you uncover that they work for a major corporation.

Those are leads for developing teams within corporations. They obviously have an affinity toward your organization, and I wouldn’t shy away from recruiting from that pool of matching gift donors. Maybe they weren’t on a corporate team, but I would ask them next year to form one for your next big peer-to-peer fundraising event.

Cause marketing and corporate grants

I know this can seem like a stretch; you got a matching gift for $25 or $100, and now you’re going to go ask for a cause marketing deal or a corporate grant. But hear me out⁠—in scale, let’s say you had 50 employees who contributed to your organization, perhaps through a peer-to-peer event, and they all matched. Maybe they’ve even been doing it for a couple of years.

What you have in that organization is a group of employees who have an affinity for your cause. And I think it’s safe to say that the people who make the decisions within the company’s community development or corporate citizenship teams don’t have any idea that that’s going on. So, raising that with those decision-makers is the first step to start talking about other things that the corporation can do. It’s their corporate dollars that make a matching gift. It may not be the meeting, but it’s the knock on the door for upselling in corporate grants and in cause marketing.

Because you can show the affinity of their employees, which, by the way, companies hold very highly, you can begin to hold conversations about how else your organization could partner with a corporation.

Major gifts

How does a $100 matching gift get a major giver? Well, I think you’ll find that if you look in your database, you may have people who are giving much more than $100. Anyone who gives a $500 gift and has asked to match it could be a candidate for a major gift⁠—certainly to pursue it or to investigate it. One of the things I would do is, in your database, look at not just single donations but total annual giving.

If you have people who are giving more than $1,000, and then having that gift matched, I think that those are good candidates for larger gifts. They are obviously people who work for corporations, they may or may not have higher incomes, and those could be pursued by your major gift staff.”

💡 Recommended Reading: How to Identify Corporate Partnerships [With 360MatchPro]

Ready to get started? Schedule a personalized demo with our matching gift experts to see if 360MatchPro is right for you.

Double My Donations With 360MatchPro Now!

Wrapping Up

Tom’s expertise underscores the immense value that matching gifts can bring to any organization or fundraising strategy. By understanding the nuances of these programs and effectively communicating them to donors, teams like yours can unlock a significant source of additional funding.

We hope this matching gift Q&A has provided you with the knowledge and inspiration needed to enhance your matching gift fundraising efforts. By implementing these insights, your organization can not only boost its success but also deepen its connection with donors who are eager to maximize their impact.

Good luck!

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The title of the article next to an image of people implementing data hygiene best practices.

Top Data Hygiene Best Practices for Nonprofit Organizations

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Picture this: Your wildlife conservation foundation is gearing up for an email marketing campaign. Your marketing team composes an engaging series of emails, complete with stories about real beneficiaries you’ve helped, statistics that illustrate your impact, and testimonials from donors and volunteers. Once the materials are ready, you send out the first batch of emails to your supporters.

However, when you check the open and click-through rates of your email, they’re much lower than you anticipated, and your bounce rate is way too high. What could have gone wrong?

While it’s possible your email didn’t catch your audience’s attention, it’s perhaps more likely that many of your supporters didn’t receive your email in the first place due to typos in your saved email addresses, switches to new email addresses, or a multitude of other reasons.

This scenario demonstrates the importance of keeping your database organized and up-to-date through data hygiene best practices. In this guide, we’ll equip your team with the skills they need to clean up your constituent data by covering the following topics:

With these tips, you’ll be prepared to maintain a clean database filled with information that can help you get in touch with your audience and earn more support.

Explore our data append services to fuel your nonprofit's marketing and fundraising.

What Is Data Hygiene?

Data hygiene refers to the process of cleaning your database. In this context, “cleaning” refers to updating, verifying, and supplementing the supporter information you’ve stored so it’s accurate and actionable.

While clean data is error-free, up-to-date information, “dirty data” refers to outdated, incomplete, duplicated, or incorrect information. During the data hygiene process, your team will remove and correct as much dirty data as possible to ensure you’re basing decisions on accurate information and preserving resources for the right people with viable contact information.

In the case of our opening example, the organization’s email address data was “dirty” because it contained outdated and incorrect supporter email addresses, preventing their messages from reaching supporters and limiting their fundraising potential.

Data hygiene best practices provide a framework for fixing errors and filling in gaps so you have your database is a comprehensive, reliable source of truth for supporter information.

Benefits of Following Data Hygiene Best Practices

Most organizations know that data is a useful tool for making decisions and reaching supporters. Even so, this information is only helpful to your nonprofit’s team if it’s accurate and up-to-date, and data can quickly become outdated.

In fact, data decays at an average rate of 30% per year. This means that every year, nearly a third of the information you have stored about your supporters, finances, marketing efforts, fundraising campaigns, and any other area of your nonprofit is no longer viable.

That’s why it’s so important to keep your data clean. By updating outdated information and removing incorrect data, you can prevent data decay. The benefits of following data hygiene best practices include:

The benefits of following data hygiene best practices for nonprofits, as discussed in the text below.

  • Improved decision-making. When you regularly update your database, you can be confident you’re basing decisions on accurate information. Without following data hygiene best practices, you’re more likely to launch campaigns that don’t reach your audience, resonate with them, or generate a positive return on your investment.
  • Higher engagement. Not only does clean data help you personalize your campaigns to your current audience, but it also encourages your supporters to interact with your content as it’ll be more relevant and engaging to them. For instance, if the nonprofit in the opening example were to append email addresses to their database, segment supporters into groups based on shared characteristics, and send targeted communications, they could potentially increase their open rate by 82% and their click-through rate by 75%.
  • Enhanced stakeholder relationships. Data-driven campaigns can help you build stronger relationships with prospects, donors, volunteers, and sponsors. Targeted, personalized messages make people feel seen and heard as individuals, enticing them to continue supporting your organization long-term.
  • Increased fundraising efficiency. Just like a for-profit organization, you have to spend money to make money, expending resources on marketing materials and staff member time. With clean data, you’ll reach the right people the first time, allowing you to reserve time and resources for those most likely to convert.
  • Reduced costs. With more efficient fundraising operations, you’ll naturally save on costs associated with dirty data, such as sending materials to the same people multiple times and managing returned mail.
  • Compliance with data regulations. Following data hygiene best practices ensures compliance with data laws and regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You can highlight your compliance with these regulations on your website to build trust with donors and demonstrate your commitment to protecting their sensitive information.
  • More accurate reporting. Updated, organized information makes it easier to compile accurate reports about your programs’ impact and share them with stakeholders like donors and board members.
  • Streamlined internal collaboration. Keeping your database up-to-date improves internal communication and team member collaboration. For instance, if your fundraising team determines your organization’s major gift range based on recent fundraising data, your marketing team can develop branded outreach materials that are aligned with your major donors’ giving capacity.

Leveraging clean data creates a better experience for everyone involved in your nonprofit—from donors to staff members to sponsors to beneficiaries to volunteers.

Top Data Hygiene Best Practices for Your Nonprofit

Now that you understand the importance of proper data hygiene, it’s time to dive into some data hygiene best practices your nonprofit can implement.

The top data hygiene best practices for nonprofits, as discussed in the text below.

Audit your database or CRM.

You can’t start fixing data errors if you’re not sure what’s wrong. Start your data hygiene process strong with a database audit.

An audit provides an opportunity to survey your database or CRM and identify potential problem areas. It allows you to focus your data hygiene efforts and establish a clear plan of action.

During your audit, make sure to follow these steps:

  1. Clarify your goals. Your current fundraising campaign or marketing initiative’s goals should guide your data hygiene process. For example, if you’re running a direct mail campaign, focus on updating your supporters’ mailing addresses. This way, the process is more manageable, especially if you’re tackling data hygiene for the first time.
  2. Move all data to a central location. If you have any information stored in spreadsheets or physical forms, consolidate it in one platform for easier organization and analysis.
  3. Seek out inaccuracies. Lastly, identify any data inaccuracies, and form a plan for how you’ll resolve them.

Once your audit is complete, share the results with your team to get everyone on the same page about your data priorities and data hygiene plan.

Assign data responsibilities.

Once you have a clear data hygiene plan, it’s time to assign specific responsibilities to your team members. You may select a main data steward in charge of overseeing all data hygiene procedures and separate supporting roles amongst your staff.

For example, you may have team members responsible for verifying supporter mailing addresses, merging duplicate records, researching mailing address append services, and segmenting your supporters into relevant groups. As a result, you’ll streamline the data hygiene process and complete your objectives more efficiently.

Reevaluate your data collection strategy.

You likely collect data from your supporters through multiple methods, such as donation forms, surveys, and newsletter signups. Additionally, your organization generates data from its fundraising, marketing, and program activities.

While much of this information is helpful, more is not always better. Prioritize what information you need to collect and store to fuel your mission. This way, you’ll prevent unnecessary data buildup and make your database easy to navigate.

Common types of data you’ll likely gather include:

Nonprofit data types, as discussed in the text below.

  • Supporter information. When you know who your supporters are, you can personalize your messages to them. Supporter information you collect may include name, age, gender, employer data, and contact information.
  • Giving data. Basing donation requests on donors’ giving history can help you retain their support and encourage them to make larger contributions. Store information related to donors’ giving amounts and frequency so your communications match their level of commitment to your organization. Additionally, identify whether any of your donors are also involved in your nonprofit as volunteers, event attendees, or cause advocates so you can reference their nonmonetary contributions to your organization as well.
  • Campaign metrics. Keep track of the outcomes of your marketing and fundraising campaigns so you know which techniques resonate with your audience. This data may include event attendance rates, fundraising revenue, campaign conversions, and donor and volunteer retention rates.
  • Financial data. Planning a feasible budget depends on storing and analyzing accurate financial data. Pay attention to the revenue you generate from donations, membership fees, merchandise sales, sponsorships, and other revenue streams, as well as the expenses you incur for costs like staff compensation, marketing material production, and program expenses. Updated, accurate financial data is also important for filing your Form 990 correctly to maintain your 501(c)(3) tax-exempt status.
  • Marketing metrics. Assess your marketing strategy with data like email open rate, ad click-through rate, website engagement rate, and social media likes, comments, and shares. Storing this information helps you identify successes and establish appropriate benchmarks for future campaigns.

When discussing your data priorities with your team, review each data category and which metrics are essential to monitor. For example, if you’re running an email marketing campaign aimed at recurring donors, you’ll likely want to focus on tracking gift amounts and email open rates.

Develop data standards.

To avoid data errors and disorganization in the future, create data standards that determine how team members should input information. These rules will ensure everyone is on the same page and make it easy to find the data points you need within your CRM.

For example, you may develop standardization rules for inputting:

  • Mailing addresses. While some organizations may like to use the abbreviations “St,” “Rd,” and “Ln,” others may spell out “Street,” “Road,” and “Lane.” Neither option is wrong—it just depends on your team’s preferences!
  • Phone numbers. You may put parentheses around the area code or use dashes between each number sequence. Additionally, nonprofits with international constituents may opt to add the country code while local organizations may omit that detail.
  • Titles and abbreviations. Job titles or name titles like “Chief Financial Officer” or “Senior” can also be entered as their abbreviations “CFO” or “Sr.”

In addition to data input rules, you’ll also need to develop standards for how to fix problems as they arise. For example, would you like your staff to merge duplicate records or just delete extraneous entries? When everyone knows exactly how to respond to different data errors, they’ll work more efficiently and effectively.

Continuously update and validate your data.

Considering how often people move, change email addresses, and switch jobs, it’s essential to stay on top of your data and develop a plan for regularly updating it. This is the best way to ensure your database reflects your everchanging supporter base.

One of the most common ways to update your database is through data appends. A data append involves supplementing your current database with supporter information from third-party sources. Organizations use data appends to keep their supporter data up to date and fill in gaps in their CRM.

While the types of data you can append with depend on your provider, most data append companies will offer:

  • Address appends. With an address append filling in missing or outdated postal addresses in your database, you can be confident that your direct mail will reach your supporters, whether you’re sending newsletters, thank-you notes, fundraising appeals, or event invitations.
  • Employer appends. Appending employer data to your CRM can help you identify corporate giving opportunities and encourage your supporters to help you earn more for your cause.
  • Email appends. As we mentioned before, email addresses can quickly become outdated, between supporters switching email addresses, changing jobs or schools, or even inputting their addresses wrong. An email append ensures you can reach your supporters via this channel.
  • Phone number appends. Soliciting donations via text-to-give, running phone-a-thons, and thanking major donors through phone calls all require updated supporter phone numbers. Through a phone number append, you can fuel these outreach efforts.
  • Date of birth appends. When you know how old your supporters are through date of birth appends, you can segment them by age and send them relevant communications through their preferred channels. Additionally, you can send them birthday messages and well wishes to build strong relationships with them.

When investing in data appending, seek out a provider that works with nonprofits. That way, you can be confident they’ll understand your organization’s needs and work diligently to help you reach your goals.

How Does Nonprofit Data Hygiene Relate to Matching Gifts?

At Double the Donation, our specialty is helping nonprofits like yours earn more in matching gift revenue. If you’re not familiar, matching gifts are contributions that employers make when their employees donate to a charitable cause. They’re called “matching” gifts because companies typically match their employees’ contributions at a 1:1 ratio, but they may have a higher or lower match ratio depending on their matching gift policies.

You may be wondering, “How exactly does nonprofit data hygiene relate to matching gifts?” When you adhere to data hygiene best practices, you’ll see the following benefits for your matching gift process:

How nonprofit data hygiene relates to matching gifts, as discussed in the text below.

  • Easier identification of matching gift opportunities. Storing accurate, updated employer information in your database simplifies the process of assessing your supporters’ eligibility. Using a combination of precise employer data and Double the Donation’s matching gift software, 360MatchPro, you can help donors recognize matching gift opportunities and how they can act on them.
  • Timely follow-up. When you already have up-to-date donor contact information, you can quickly follow up with them about matching gift opportunities and encourage them to send matching gift requests to their employers. Additionally, 360MatchPro automates these communications so you can focus on your mission.
  • Maximized matching gift revenue. With more donors checking their matching gift eligibility and receiving communications about matching gifts, you’ll increase your matching gift revenue. As a result, you’ll unlock valuable funding for your organization at no additional cost to your supporters, helping you strengthen your mission and donor relationships.

Overall, clean data streamlines the matching gift process from beginning to end and ensures you get the most out of this giving channel.

Download the matching gift guide to learn how you can improve donor relationships even further with matching gifts.

Wrapping Up and Additional Data Hygiene Resources

While you might have once thought data was the key to a successful marketing or fundraising strategy, it should now be clear that clean data is the true driving force behind powerful nonprofit communications. Remember that nonprofit data hygiene is an ongoing process. Continue following data hygiene best practices, and update your procedures as needed.

If you’re looking to learn more about nonprofit data management, check out these additional resources:

Dive into our data append services to keep your database clean in accordance with data hygiene best practices.

Check out these 40+ marketing ideas for nonprofits to help spread your mission.

40+ Marketing Ideas for Nonprofits to Spread Your Mission

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Strapped for resources but still want to make a big impact? Effective nonprofit marketing doesn’t have to break the bank. There are so many exciting marketing ideas for nonprofits that can attract supporters, raise awareness, sell your offerings, and grow your impact.

In this article, we’ll share over 40 budget-friendly nonprofit marketing ideas to help you maximize your existing resources and discover new, affordable tools. Get ready to elevate your marketing game with these creative and cost-effective strategies. Here’s a sneak peek at the categories we’ll cover:

At Double the Donation, we connect nonprofits with matching gift opportunities. Since we work with organizations looking to maximize their fundraising potential, we know just how important every last penny in your budget is. That’s why we’ve created this guide of marketing ideas for nonprofits that will help you promote your organization at little to no cost.

Now, let’s jump right into these proven marketing ideas for nonprofits!Read about one of the best free marketing ideas for nonprofits: Google Ad Grants.

Nonprofit Marketing Basics

What Is Nonprofit Marketing?

The term “nonprofit marketing” refers to the marketing strategies you use to amplify your organization’s mission, attract donations, promote your products and services, and recruit volunteers.

To achieve your organization’s mission, you need help. It takes donors, volunteers, board members, event attendees, sponsors, and other constituents to ensure that your nonprofit can serve its community and beneficiaries.

Letting others know about the great work you’re doing requires a combination of proven nonprofit marketing ideas. From emails to search ads, choosing the right marketing strategies, tools, and channels will empower you to promote your cause to your target audiences.

The Benefits of Effective Nonprofit Marketing

It’s easier said than done to pull off a nonprofit marketing campaign. As part of your marketing plan, you’ll need to consider your organization’s unique needs, goals, and available resources to ensure the most effective outreach possible.

Despite the challenges that come with nonprofit marketing, the resulting benefits will help your organization soar. Effective nonprofit marketing can empower your organization to: The benefits of choosing the right nonprofit marketing ideas

  • Rally support for your cause. Educating people about your mission is a crucial part of nonprofit marketing. It allows people to understand not only the work your organization does but also why you do it and how they can help.
  • Fundraise. Perhaps the most concrete way to measure your organization’s success is by the amount of money raised for your cause. Raising awareness for your nonprofit will help your fundraising efforts immensely.
  • Foster donor relationships. One-time donations are not a sustainable fundraising source for your organization. Resources indicate that recurring donations are better for maximizing your fundraising potential since they have a compounding effect. The best way to ensure regular donations is to curate good relationships with donors through consistent marketing.
  • Recruit other supporters. While donors are great assets to your organization, they’re not the only people who can help. Volunteers, board members, and event attendees all serve important roles in your organization. Marketing your nonprofit effectively will allow you to gather all the support you need.
  • Promote your products and services. Effective nonprofit marketing can help you promote your organization’s products and services, drawing more attention and boosting sales.

It’s clear that nonprofit marketing offers many advantages. However, you might be wondering where to start in the marketing process. To help you out, we’ll go over the best marketing ideas for nonprofits.

Top Nonprofit Marketing Idea 1) The Google Ad Grant

When looking for more information about a nonprofit, a cause, or truly anything, most people turn to Google first. That’s what makes the Google Ad Grant program so powerful. If you’re a qualifying nonprofit, Google will give your organization $10,000 per month in ad credits for free. With these funds, you can create Google Ads promoting any of your website’s content, including:

The Google Ad Grant empowers nonprofits to market these types of resources, written below.

  • Educational content
  • Upcoming events
  • Volunteer registration forms
  • Advocacy activities
  • Donation and sponsorship opportunities
  • Nonprofit products and services

Your educational content and involvement opportunities are likely to see the best results, because these types of content attract individuals interested in information about and getting involved with your cause. Promoting informative content and available opportunities will position your nonprofit as a trusted resource and encourage deeper engagement.

Making The Most of The Google Ad Grant

Of course, you can promote more than just that content, and most nonprofits using the Google Ad Grant do! Google Ad Grant campaigns allow nonprofits to create ads targeting multiple goals at once. Here’s a breakdown of the Google Ad structure:

An illustration of the standard Google Ads account structure

As the image depicts, each Google Ad Grant account can run multiple campaigns. Each of these campaigns has an overarching goal, like educating supporters, attracting volunteers, or raising funds. In each of these campaigns are ad groups. Each ad group focuses on a specific keyword, like “volunteer opportunities,” “pet adoptions,” “Chicago homelessness,” and so on depending on the ad campaign’s goal.

Finally, each ad group contains multiple ads which are different messages targeting the ad group’s keyword. Individual ads use different language and strategies to appeal to different audiences, helping you attract a variety of supporters searching your target keyword

To get started with Google Ads, all you have to do is apply and follow the program requirements.

If you need help wielding this amazing resource, reach out to a Google Grants agency. We recommend Getting Attention! They’ll assist you with every step of the process, including applying for the program, choosing keywords to target, and making sure your account complies with all requirements.

Contact our recommended Google Ad Grants agency to get started with one of the best nonprofit marketing ideas.

Top Nonprofit Marketing Idea 2) SEO

If you’re looking for an organic way to reach supporters and beneficiaries, experiment with search engine optimization (SEO) best practices. This nonprofit marketing idea involves optimizing your website’s content to rank higher in search engine results, allowing you to connect with people searching for keywords related to your nonprofit. This approach involves:

  • Creating high-quality, informative, and multimedia-rich content related to your cause and services
  • Researching and using relevant keywords
  • Ensuring your website is user-friendly and mobile-responsive
  • Building links back to your SEO content from relevant, trustworthy sites

A depiction of how SEO works, explained above

When done effectively, SEO drives organic traffic to your website without the need for significant advertising spend. This increased visibility will boost cause awareness, sales for revenue-generating programs and services, registrations for annual events, and overall support for your work. Plus, SEO will help build credibility with both search engines and users, as higher-ranking websites are often perceived as more authoritative and reliable.

The ROI for this channel is exceptionally high, because it allows you to target highly qualified audiences. Let’s say someone searches for a niche service or program you sell. If your content related to that offering is optimized for search engines and has built backlinks from external sources, your nonprofit will ideally appear toward the top of search results. Then, potential customers can click through to learn more.

Making The Most of SEO

While it’s possible to make big SEO gains for free, many organizations partner with SEO agencies to reduce their workload and skip the learning curve. We recommend the nonprofit SEO experts at Nexus Marketing!

Unlike generic marketing agencies, Nexus Marketing specializes in the unique challenges and opportunities nonprofits face and has marketing strategies tailored to meet these specific needs. Their team of experts is skilled in optimizing content to resonate with nonprofit audiences and leveraging industry knowledge.

To improve search engine rankings and drive organic traffic, they use proven best practices, such as:

Use these strategies to reach your nonprofit's audience through organic search marketing.

  • High-quality content creation: The Nexus content team crafts SEO content that delivers results based on extensive keyword research. Between years of experience in writing for the mission-driven sector and a deep understanding of your brand, their content captures attention and converts visitors into supporters.
  • Connections in the mission-driven space: Nexus has a proprietary network of 500+ partners in the nonprofit, association, faith-based, education, and healthcare sectors. By tapping into this existing network, you can say goodbye to cold emailing authoritative websites and instead scale your organization’s authority-building strategy.
  • Focus on ROI: Their client engagements are designed for immediate results and long-term success by growing revenue through search engines, industry promotion, and near-term demand generation opportunities. With Nexus, most organizations see qualified leads within 3 to 6 months and achieve a 2x – 5x ROI within 12 to 18 months.

Why You Can Trust This Agency: Nexus Marketing has a proven track record of success. For example, one of their nonprofit clients ranked for only 5 tracked keywords before the partnership began. Today, they rank for 185+ of their most important tracked keywords. As a result, they’ve experienced steep growth in organic search traffic and have sold more of their online curriculum. You can read the complete case study to learn more.

Note that they specifically help nonprofits looking to raise money via revenue-generating programs, services, products, revenue streams that pay royalties, and annual events that attract broad audiences.

By continuously staying up-to-date with the latest SEO trends and best practices, Nexus Marketing ensures that nonprofits not only increase their online visibility but also effectively boost product and service sales. If you’re ready to harness the power of SEO, reach out to our friends at Nexus Marketing.

Tap into one of the best marketing ideas for nonprofits by partnering with Nexus Marketing to enhance your SEO approach.

Marketing Ideas for Nonprofits Building Their Missions

As we’ve mentioned before, your nonprofit’s mission is central to its goals and aspirations. It should also be one of the main focuses of your marketing efforts. Since it lays the groundwork for your organization’s values, your mission should inform your branding, outreach tactics, and promotional content.

If you don’t have a well-developed mission or want to give yours a refresh, try some of these nonprofit marketing ideas for building your organization’s mission:To build your organization's mission, you'll want to leverage some of these marketing ideas for nonprofits.

  • Write a powerful tagline. When it comes to marketing, people absorb more information when it’s concise. Your mission is one of the most important aspects of your organization, so you’ll want prospective supporters to understand it right away. Take the time to condense your mission into a short tagline that you can use in your marketing materials.
  • Establish standards for design, personality, and attitude. Make a good first impression with cohesive branding. From the way your website looks to the way your employees act, every aspect of your organization should work together to form a perfect picture of your nonprofit.
  • Rework your nonprofit’s appearance. Speaking of branding, changing yours up can bring new life to your organization. A funky new logo or elevated graphics can entice potential supporters and demonstrate your willingness to improve your nonprofit. You can even reach out to a graphic design company for help with your organization’s new look.
  • Be upfront about your organization’s goals and results. People interested in your organization want to know what you’re trying to accomplish and what you’ve been able to achieve so far. Being open about your nonprofit’s operations lays a solid foundation for great supporter relationships.
  • Share what you do well. Don’t be afraid to brag a little! Your organization is doing amazing work, and people should see that. If you show confidence in your nonprofit and highlight its strengths, people will be more eager to get involved.
  • Use storytelling. Giving people specific examples of individuals you’ve helped fosters deeper connections between your supporters and your organization. Stories make your marketing more personal and digestible for prospective supporters.
  • Create a marketing plan. To stay focused and organized, you’ll need a comprehensive marketing plan. That way, you’ll have all of your goals and intentions in one place for you to easily go back and reference.

Your mission is the foundation of your marketing efforts, but now it’s time to expand them! Head to your nearest computer or phone to start sharing your incredible organization with others.

Bonus Tip: Include your nonprofit’s values in all your marketing efforts, including ads, to ensure your messaging reflects your mission and resonates with potential supporters.

Marketing Ideas for Nonprofits Advertising Their Services

Letting others know what your organization does is essential to earning their support. Your nonprofit does great work, so why not show it off? Advertise your services with the following online and offline marketing ideas for nonprofits.

There are so many nonprofit marketing ideas for advertising your organization’s services.

Online Advertising Ideas

The internet allows you to share your services with the click of a button. Whether you want to invest in paid advertising or create eye-catching merchandise, there are endless ways to stand out in the digital space. In addition to the Google Ad Grant, try these online marketing ideas for nonprofits:

  • Optimize your website content for search engines. Your search engine advertising and SEO campaigns can support one another. By incorporating SEO best practices into your content, you can increase your nonprofit’s visibility and attract organic traffic before you even start advertising. That means you’ll build a sustainable, cost-effective foundation for long-term audience engagement. Use relevant keywords, create high-quality content, and ensure your website is user-friendly to rank highly on search engine results pages. Plus, following SEO practices gives you high-quality content you can use as landing pages for your ads.
  • Track your analytics. Data is the key to figuring out which of your marketing efforts are effective. Use Google Analytics or another similar tool to track and review website traffic and the actions people take on your site. That way, you can see if there are any patterns or areas where you can improve. For example, if a certain landing page on your site has a high bounce rate, it might be time to refresh it to make it more worthwhile for your supporters.
  • Sell branded merchandise. Turn your supporters into walking advertisements with branded merchandise! It’s a win-win situation where you raise more for your cause and receive free advertising, while your supporters get to show the world what they believe in. Branded t-shirts are always a great idea, but you could also go with hats, tote bags, or mugs depending on your audience’s preferences. Once you work with a graphic design company to bring your merchandise to life, you can set up an online store and let your supporters know all about it!
  • Advertise your products and services. If your nonprofit sells products or services, leverage digital advertising to promote these offerings. Showcase them prominently on your website. Then, also turn search engine traffic into a revenue-generating channel with high-value content targeting the keywords your customers are searching for, driving additional revenue and expanding your reach.

Online advertising is a proven way to connect with larger audiences than ever before. Break down geographical barriers by leveraging these marketing strategies.

Work with Getting Attention to leverage paid advertising!

Offline Advertising Ideas

Digital marketing is all the rage these days, and for good reason. However, that doesn’t mean that more traditional offline marketing efforts should go extinct. While online marketing can expand your reach, offline marketing can help create a personal experience for your supporters. Use these offline marketing ideas for nonprofits in conjunction with your online ones:

  • Create flyers. A good old-fashioned flyer is a great way to grab potential supporters’ attention. It allows you to fit an abundance of information about your organization into a small, foldable, and engaging handout. You can send fundraising flyers in your direct mail campaigns, hand them out at events, or keep them in your organization’s office for walk-ins. People will love the opportunity to learn about your organization’s services in an easily digestible format.
  • Recruit brand ambassadors. Influencer marketing is a fairly new yet powerful way to promote your organization. Finding people with an online presence who truly care about your nonprofit’s mission and are willing to spread the word can help you reach new audiences quickly. These brand ambassadors can also help you host in-person events or sell your branded merchandise to get people excited about your organization.
  • Research larger organizations. If you want to be the best, you’ll have to learn from the best. Look into what larger, more experienced nonprofits are doing and attempt to replicate it. You can even reach out to a team member at an organization you admire and ask if they’d be willing to give your nonprofit some advice.
  • Personalize your outreach. Reaching out to people using offline methods allows you to establish more personal connections with them. For example, you could go up to a volunteer at an event to learn more about them or promote matching gifts to your donors in a customized postcard. People will appreciate the thoughtfulness that goes into these outreach methods and associate that quality with your organization.

For the best results, use a combination of online and offline marketing ideas. That way, you’ll reach different audiences and see which methods work best for which supporter segments.

Your mission is the foundation of your marketing efforts, but now it’s time to expand them! Head to your nearest computer or phone to start sharing your incredible organization with others.

Bonus Tip: Use your Google Ads to support other marketing efforts! Direct traffic to your peer-to-peer ambassador page and merchandise store, increasing visibility and engagement for these initiatives.

Marketing Ideas for Nonprofits Leveraging Technology

These days, there’s so much technology to help us improve and innovate our everyday lives. For nonprofits, leveraging technology appropriately can expand impact and help reach new audiences through different channels.

To make sure your nonprofit knows how to use each type of technology effectively, we’ve split our technology nonprofit marketing ideas into three separate categories.

Website

Like all organizations, nonprofits use their websites to teach others about what they do, what they stand for, and how visitors can get involved. Ensure your organization’s website is the best it can be with these website nonprofit marketing ideas:

This image lists website marketing ideas for nonprofits.

  • Update your nonprofit’s website. From Squarespace to Wix to WordPress, there are so many website building platforms that make updating and maintaining your site easy. Include information about current events and initiatives and provide the latest updates on your service offerings to entice potential supporters to get involved with your organization.
  • Make SEO a habit. For nonprofit websites, SEO is crucial for increasing visibility and attracting supporters. Even if you’re leveraging the Google Ad Grant, optimizing your website is essential for a strong ad strategy, helping searchers find your content and inspiring them to convert (AKA donate, register for an event, buy your products, and so on). Regularly research and create content targeting relevant keywords to stay current with trends. Additionally, ensure your website is mobile-friendly to improve rankings in mobile search results, making it easier for users to access your information on any device.
  • Start a blog. Keeping an up-to-date blog allows you to display news about your organization and industry with long-form, informative content. Writing blog content about nonprofit-related topics also establishes your organization as a reputable source of information in the field.

As you create informational pages and blog articles for your nonprofit’s website, focus on quality content creation. Make sure your copy is clear and concise, and break text up with graphics wherever possible to create a user-friendly experience.

If you have the resources, hiring a qualified copywriting team will help make sure the copy across your site is strong and cohesive. For instance, working with a nonprofit marketing agency that fully understands your brand and is knowledgeable about the nonprofit sector can ensure your messaging is both impactful and focused on generating high-quality sales leads.

Event Landing Pages

Your nonprofit may already use event management software to plan and execute its fundraisers. Depending on the type of fundraiser and the software you use, you’ll be able to use different features to promote your fundraising initiatives.

Oftentimes, these platforms can help you build customized event landing pages to spread the word about your upcoming events. These pages can include:

  • Information about the event: This can include anything from the fundraiser’s date and time to event-specific details. For example, where will your annual walk-a-thon be held this year? Will your charity auction involve mobile bidding or physical bid sheets?
  • Forms to take action: Registration and donation forms can easily be embedded into your event landing page. This way, supporters can immediately commit to a donation or participation in your event.
  • Information about your nonprofit: Include your mission or vision statement, a synopsis of your work, and other information about your nonprofit on your landing page. This draws visitors in and urges them to continue exploring your nonprofit’s website to learn more about the cause they’ll support by participating in your event.

Plus, the customizable nature of these landing pages allows you to incorporate your nonprofit’s branding, reinforcing supporters’ trust in your organization. By associating your brand with your fundraising events, you’ll attract attention to the heart of your fundraising and outreach efforts: your mission.

Social Media

Social media is not only how people stay connected to their family and friends, but also to the companies and organizations they care about. With nearly every organization maintaining a social media presence, it’s important to understand how you can make yours stand out. Here’s what we suggest:

  • Use different platforms. To connect with as many people as you can, your organization should create social media accounts on several different platforms. Instagram, Facebook, and YouTube are great places to start. X (formerly Twitter), TikTok, and Snapchat also offer unique ways to engage with your younger supporters.
  • Participate in trends. Perhaps the most important part of your social media presence is playing into current trends like using humor and short videos over images. That way, your content stays fresh and engaging for your supporters.
  • Create marketing videos. While images can be very informative, videos are better for eliciting emotion. Creating and sharing videos about your mission on social media will allow you to connect with your audience on a deeper level.
  • Take advantage of social media advertising. If you don’t feel that you’re reaching the correct audience organically, you can create ads on the social media platforms you’re using. For example, Facebook’s advertising platform allows you to set up campaigns that target people based on a variety of factors such as age, gender, location, and interests. This approach can help you segment your supporters into different groups and communicate with them accordingly.
  • Connect your online assets. To promote your online presence, make it easy for people to jump from platform to platform. For example, you can create a social media post about a new blog article and add a link to the article in your social media account’s bio. That way, you’ll drive traffic from your social media page to your website’s blog. Doing so can allow people to interact with your organization in a different way and perhaps learn more about what your nonprofit does.

Your nonprofit’s website and social media accounts are your biggest online assets. Now that we’ve covered them, it’s time to learn some general online marketing ideas for nonprofits.

General Online Marketing Ideas for Nonprofits

To get the most out of your online presence, it’s important to follow general digital marketing best practices. Check out these marketing ideas for nonprofits looking to rule the marketing game online:

  • Leverage multi-channel marketing. To increase your online visibility, tap into digital marketing channels like search ads, social media, and texting. Use these channels alongside traditional marketing methods such as emails, phone calls, and direct mail. This will increase your chances of reaching supporters on their preferred communication method.
  • Encourage your supporters to take action. Informing your supporters about your organization is great, but what exactly do you want them to do to help you out? Use calls to action across your marketing materials to work towards your goals. For example, include the link to your donation page in your Instagram bio and create a post encouraging people to contribute. To help promote your events, add your event registration link to your regular email newsletter. Note that the most effective calls-to-action start with determining what actions you want your supporters to take and making it easy for them to do so.
  • Host virtual events. Hosting events online, such as webinars and panels, allows more people to participate than ever before. Since no physical space is required, guests can easily participate in virtual events from wherever they are, presenting a unique opportunity to engage with all different types of supporters at once.
  • Learn more about supporters with data appends. Data enhancement services add information to your existing database, such as email addresses, phone numbers, and demographic details, to create a more comprehensive profile of your contacts. This enriched data helps improve the accuracy and effectiveness of your marketing campaigns by allowing you to better segment your audience. With detailed insights about your supporters, you can personalize your outreach, enhance engagement, and ultimately drive higher conversion rates.

Check out these general marketing ideas for nonprofits leveraging technology.

Leveraging technology effectively allows you to reach your intended audience and rally support for your cause. We know that your nonprofit is likely working with a tight marketing budget, though. To make sure your organization has the resources it needs to create the best online content possible, we’ll teach you how to save money in other marketing areas.

Bonus Tip: Leverage content marketing to enhance your nonprofit’s online presence. Create high-quality, informative, and engaging content that addresses your audience’s interests. By consistently publishing valuable, keyword-optimized content, you can boost your organic search rankings, attract more visitors, boost sales, and increase support for your cause.

Marketing Ideas for Nonprofits On a Budget

Marketing can get expensive. However, there are ways that nonprofits can promote their organizations while still keeping costs low. Maximize your marketing potential while minimizing your spending with these marketing ideas for nonprofits on a budget:Try these marketing ideas for nonprofits on a budget.

  • Determine your marketing budget. It’s easiest to keep costs down when you have a clear budget in mind. That way, you’ll know exactly how much you can spend on your nonprofit’s marketing and allocate your resources accordingly. Include costs such as those for physical marketing collateral, marketing software, and staff time.
  • Plan your printing. Printing can get expensive very quickly. Besides, there are so many digital marketing methods your organization can leverage. Only print what needs to be printed, and try to print double-sided and in batches.
  • Use unbranded envelopes for direct mail. If you do need to print materials for a direct mail campaign, there are ways to keep your costs down. Sending unbranded envelopes will help you save money. Just remember to indicate that the mail is from your organization in a different way so recipients don’t mistake it for junk mail.
  • Add a “Donate Now” button to your Facebook page. As we mentioned before, calls to action are key to motivating your supporters to contribute to your cause. Adding a “Donate Now” button to your nonprofit’s Facebook page is an easy way to encourage donations. The best part is that it’s free as long as your nonprofit qualifies for Facebook’s fundraising tools.
  • Work with a local business. Many companies are happy to pair up with a nonprofit, helping you out financially. While you get extra funding or resources for your marketing efforts, they get to give back to their community and improve their reputations. Before you look for a local business willing to work with you, determine what you want to get out of the partnership. Examples of corporate philanthropy include companies donating money directly to your organization, keeping a donation bucket in their store, or contributing food or supplies for your event.

It’s important to create a marketing budget and try to conserve resources when possible to save up for more expensive marketing efforts. These budget-friendly marketing ideas for nonprofits are a great place to start to maximize every dollar your organization earns!

Bonus Tip: The Google Ad Grant provides free ad credits, making it a low-cost way to attract attention to your website. All you need to do is put in the initial effort to get your site up to Google’s quality standards and complete the application process. From there, you’ll just need to create and maintain your ads.

Marketing Ideas for Nonprofits Forming Stakeholder Relationships

There are so many different stakeholders involved in your organization. Donors, corporate partners, volunteers, board members, sponsors, and event attendees all play a huge role in your nonprofit’s success. With that, it’s important to form good relationships so you can build a strong support network.

In this section, we’ll go over some marketing ideas for nonprofits starting and stewarding relationships with their stakeholders.

Starting Stakeholder Relationships

Building a good foundation for your relationships with stakeholders is essential to making sure your connections are long-lasting. Here are some marketing ideas for nonprofits beginning new stakeholder relationships:With these marketing ideas for nonprofits, you can start stakeholder relationships off right.

  • Look for opportunities to form new connections. Finding stakeholders to work with can be tough, especially for newer nonprofits. Leverage any connections you may already have and form new ones by reaching out on social media or attending a nonprofit conference in your industry. That way, you can start to meet people who may be potential stakeholders and have their own network of potential stakeholders they’re willing to share with you.
  • Create a welcome package. Once you initiate a relationship with a new stakeholder, it’s time to make them feel welcome in your community. Curate a package of information and branded merchandise to introduce new stakeholders to your nonprofit. You can include items as small as stickers of your logo to yard signs they can display to show their support for your organization. No matter what you send your new stakeholders, you’re showing them that you care.
  • Treat them to a meal. To form a more personal connection with a stakeholder, take them out to lunch or coffee. Teach them more about your organization, answer any questions they have, and gather feedback about their work with you so far. Not to mention, this is a great opportunity to learn more about who they are and what drives them to support your cause.
  • Inform new donors of matching gift opportunities. Some of your new donors may not know what matching gifts are or if they’re eligible to participate. Make it easy for donors to identify matching gift opportunities by providing matching gift software that shows if their employers are willing to match their donations. That way, you can earn more, and your new donors can feel good about making an even bigger impact on your organization.

Now that you know how to start your stakeholder relationships off strong, it’s time to learn how to keep them that way with effective stewardship.

Stewarding Stakeholder Relationships

Maintaining relationships with your stakeholders requires care and commitment. You must communicate with them well and respond to their needs. That way, you can build long-lasting connections that drive your work forward.

Practice good supporter stewardship with these marketing ideas for nonprofits:Use these marketing ideas for nonprofits to steward stakeholder relationships.

  • Communicate regularly and strategically. Like with any relationship, maintaining supporter relationships requires communication. Establish effective communication habits with your stakeholders by reaching out to them individually, sending email newsletters, and reconnecting with them at conferences and other events. You may want to assign different people to manage different stakeholder relationships so you don’t overwhelm any one person on your team. Additionally, you’ll want to choose an opportune time to communicate. Factors that might influence the messages, timing, and platforms you use might include their age, career, lifestyle, or time zone.
  • Reach out to lapsed donors. Sometimes, donors will only contribute to your organization once. If so, you can encourage them to continue their support, or inform them of different ways they can still support your nonprofit without contributing monetarily, such as by volunteering or sharing your social media posts. For recurring donors who haven’t contributed in a while, try sending them a gift or explaining new features of your donor program to spark that relationship once again.
  • Collect feedback. Listen to your stakeholders and any feedback they give you, whether it’s solicited or not. Stay true to your organization’s stakeholder guidelines, but also hear your stakeholders out. You want to provide them with a positive experience with your organization, and they may have some valuable suggestions for how to improve that experience.

If you’ve learned anything from this section, it should be that stakeholder relationships require effective communication. In the next section, we’ll dive into more nonprofit marketing ideas specifically focused on improving your organization’s communication skills.

Bonus Tip: Google Ads are an opportunity to make a first impression on a large number of potential supporters. Start off on the right foot with strong ad copy, high-quality content, and a modern website.

Marketing Ideas for Nonprofits Staying in Touch with Their Supporters

It takes a lot of effort to maintain relationships with your supporters. With effective and regular communication, your nonprofit can keep supporters around and continue to grow your network. We’ll give you some marketing ideas for nonprofits working on their communication style and supporter involvement.

Once you develop relationships with partners and donors, communicate effectively to keep them with these marketing ideas for nonprofits.

Communication Style

You already know that the messages you communicate to your supporters are vital, but how you communicate those messages is just as important. Here are a few pointers to make sure you send the right messages to the right people in ways that will resonate with them:

  • Be timely. Simply responding to your supporters’ messages quickly shows that you care. Not only does it communicate that you want to address their concerns, but also that you want to respect their time.
  • Stay positive. Keeping a positive attitude in your communications will help supporters form a positive association with your nonprofit. Besides, it’s always more enjoyable to interact with organizations that have an optimistic outlook and kind employees.
  • Store individuals’ preferences in your supporter database. Organizing your supporters’ information in a database not only helps you learn more about them but also how they like to communicate. If you ask for supporters’ communication preferences and store that information in your database, then you can interact with supporters in the ways they prefer.
  • Create supporter segments. Segmentation is when you divide your supporters into categories based on shared characteristics in order to communicate with each group more effectively. There are various ways to segment your supporters. You may choose to divide them by stakeholder type with categories like donors, partners, clients, and board members. Another way to group supporters is by age, location, or length of involvement with your organization. That way, you can send relevant messages to the right people without flooding their inboxes with unnecessary messages.

Communicating with your supporters effectively will create a better reputation for your organization and lead to stronger stakeholder relationships.

Supporter Involvement

Communication goes both ways. You inform your supporters about what’s going on within your organization, but they report back to you with their thoughts and feelings about your nonprofit. These marketing ideas for nonprofits will help you get supporters more involved in your organization:

  • Survey your supporters. Your staff can brainstorm ways to make your organization better, but you’ll never know what more your supporters need unless you ask them. Sending out a survey will allow you to collect valuable feedback and show that you care about improving your supporters’ experiences with your organization.
  • Engage supporters on social media. Social media is built to help people create connections with each other. Strengthen your bonds with your supporters by making your social media presence interactive. For example, take advantage of polls, live stream capabilities, and Q&A features in the platforms you use.
  • Host events. What better way to get people involved than by gathering together in person? Hosting an event allows you to show off your organization and get your supporters excited about it. Deck out your event in branded materials such as table runners for a cohesive look. You can also plan activities such as raffles and games to make the event fun for everyone involved.
  • Interview supporters. As we discussed before, storytelling is a great way to make your marketing personal. For storytelling to work, you’ll need to collect stories from real people involved in your organization. Interview interested supporters so you can learn more about their experiences with your organization and use their quotes to promote your nonprofit across different channels.
  • Peer-to-peer fundraising. Your supporters can help fundraise, engage supporters, and market your nonprofit in the process. With peer-to-peer fundraising, people raise money by collecting donations from their friends and family. To encourage your supporters to participate, teach them how to set up a peer-to-peer fundraising page. An even easier method is to leverage the built-in peer-to-peer fundraising options on platforms such as Instagram and Facebook. This fundraising option is especially popular around holidays and birthdays, so if you know your supporters’ birthdates, you can proactively reach out and encourage them to create a fundraiser on your nonprofit’s behalf.

Treating your supporters with the utmost care and respect begins with proper communication. You should use a give-and-take approach in which you update supporters about your organization and they give you feedback about your nonprofit in response. That way, you can work together with your supporters to constantly improve your organization.

Bonus Tip: As part of maintaining your website, continue posting high-quality content. Valuable research reports and blog posts are likely to get shared around, improving your nonprofit’s search ranking placements. And be sure to incorporate SEO best practices, to get that content in front of as many people as possible!

Conclusion & Additional Resources

Nonprofit marketing encompasses a range of considerations. In addition to the regular business concerns of how to promote your organization effectively, nonprofits must also worry about how to do so on a budget. With these marketing ideas for nonprofits, we’ve given you a head start on your marketing strategy to save you time and money.

This guide explored a ton of marketing ideas for nonprofits, but there may be some that you want to learn more about. To help you out, we’ve provided some resources that will allow you to dive deeper into some of our favorite ideas, including:

  • Google Ad Grants for Nonprofits: The Complete Guide. The Google Ad Grant program is a proven way to push your cause forward. Learn more about marketing your cause using paid advertising with this guide from Getting Attention.
  • SEO for Nonprofits: Crash Course & Get-Started Guide. SEO is one of the most effective nonprofit marketing ideas for enhancing your online presence. Discover how to optimize your website’s content and dominate search results pages with this comprehensive guide from Nexus Marketing.
  • 12 Best Nonprofit Graphic Design Tools. A huge element of nonprofit marketing is creating a cohesive experience for your supporters. Using the right graphic design tools will allow you to create images that align with your organization’s branding and design standards.To leverage one of the best nonprofit marketing ideas, work with the Google Ad Grant experts at Getting Attention.

 

The title of the article: Donation Levels: Creating Donation Tiers that Drive Revenue

Donation Levels: Creating Donation Tiers That Drive Revenue

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From marketing to cultivation, it’s no small effort to drive supporters to your donation page. But when they get there, are they making the impact your nonprofit needs? If your average donation amount is falling short, there are strategies you can use to maximize support right on your donation page.

Donation levels are one of the most important factors in determining gift amounts as they guide your supporters into giving an amount that’s right for them and your nonprofit. When used strategically, they frame your nonprofit’s impact and encourage donors to increase their support.

To help your nonprofit better use donation levels, this guide will explore:

Let’s clarify exactly what we mean by donation levels before jumping into tips for how to create the best donation page possible.

Double your donors' giving at no extra cost with matching gifts! Download our free matching gifts guide.

What are Donation Levels?

Donation levels, also known as donation tiers, are suggested giving amounts that appear on donation pages. For example, a nonprofit might have donation levels of $20, $50, $100, and so on.

These amounts help guide supporters in how much to give when donating by providing examples of what is considered a low donation amount, a medium amount, and a high amount. Donation levels are especially helpful for first-time donors who may be unsure how much an average donation should be.

While donation levels can contain the gift amounts and nothing else, many nonprofits seek to increase donations by characterizing their donation levels with names, impact examples, and other descriptors.

What’s the Difference Between Donation Levels and Donation Types?

While the names are similar, “donation levels” and “donation types” are different concepts. Donation levels are suggested giving amounts on a donation form, while donation types are different kinds of gifts.

For example, donation types include major gifts, recurring gifts, in-kind donations, and corporate support. There is some overlap in that the donation types of low, moderate, and major donors may correspond to donation levels.

The donor pyramid, starting with prospective donors and going up to major donors.

For example, recurring donors may give $50 monthly or $200 monthly. A donor who contributes $50 and one who donates $200 are both recurring donors but at different donation levels. However, whether this is the case depends on your nonprofit and average gift amount.

5 Strategies for Creating Effective Donation Levels

Donation levels are easy to add to your donation form, but to use them to their fullest potential, follow these strategies.

1. Calculate average donation amounts.

Donation levels are not set at random. These amounts are strategically calculated based on average gift sizes, supporters’ giving capacity, and fundraising goals.

Your first step to setting your donation levels should be calculating your nonprofit’s average donation amount. When calculating this amount, it may be appropriate to exclude some donations, like gifts from major donors. While these contributions are certainly important, it’s unlikely a supporter using donation levels to gauge their gift amount will make a major donation right off the bat.

Additionally, consider dividing your donors into two groups: one-time and recurring donors. Most donation pages that use donation levels divide suggested giving amounts along these guidelines, creating two sets of donation levels donors can consider. In general, the amounts for recurring donations will be much lower than one-time gifts but add up over time.

Once your donation data is properly curated, calculate your donation levels by dividing the total amount of donations in a year by the number of donors. With this information, you now have to decide how your average donation should impact your donation levels. A few options include setting the average donation amount as:

  • A lower donation level. To increase your average donation amount, set the median donation amount as a lower level. This may decrease your total donors but make each supporter who does give more valuable.
  • A middle donation level. Setting your average donation amount as your median donation level should be considered by nonprofits looking to maintain their current levels of support.
  • A higher donation level. This is a more unorthodox option but may be useful for nonprofits looking to increase donor acquisition by making entry-level donation amounts more accessible.

Assess your nonprofit’s donor acquisition and lifetime donor value rates to determine which of these options best fits your unique situation. Then, create subsequent donation levels that follow a logical progression. For instance, if your average donation amount is $25 and you want to set it as a low-tier amount, you might make the following levels $50, $75, and $100.

2. Link donation amounts to specific outcomes.

When a donor is choosing which donation level to give at, they may ask what the tangible difference between each option is. After all, why should a donor give $75 over $15?

Your donation levels can answer this question by briefly describing the types of outcomes that will result from each donation amount. For instance, here are some hypothetical outcomes from the example nonprofit Cat Rescue Club:

  • $25: Enrichment toys and bedding to keep our shelter cats happy and healthy.
  • $50: A week’s worth of food for our shelter cats awaiting adoption.
  • $75: Support for our network of over 100 foster families.
  • $100: Adpotions for 10 cats, helping them find their forever homes.
  • $200: Lifesaving surgery and medical treatment for cats in need.

These outcomes not only encourage supporters to move to higher donation levels but also increase their emotional investment in your nonprofit. After all, if they know they are providing essential support, donors are likely to stick around to see how their contributions helped, leading to increased retention.

3. Consider donor psychology.

Donation levels are ultimately a tool to guide donors’ giving behavior. While many supporters approach nonprofits’ donation pages with a clear idea of how much they want to give, many are also receptive to the cues and suggestions your donation levels provide.

When crafting your donation levels, try reading up on the basics of giving psychology. A few key insights to consider include:

  • Most donors will choose the second lowest donation level. Ultimately, donors are parting with their money when they give. As such, many want to donate an amount that doesn’t make them feel cheap, but they still want to be conservative about how much they spend. With this in mind, consider basing your donation amounts around the second-lowest donation level.
  • Low donation levels are encouraging to on-the-fence donors. This is useful for attracting new and first-time donors who are interested in but cautious about supporting your nonprofit.
  • High donation levels encourage loyal supporters to give more. However, this comes at the cost of driving away the on-the-fence donors.

Think of your donation levels as a general parameter of how much is acceptable to give. Donors who fall outside of that range are more likely to conform to the range (if they planned to give a higher amount than the highest donation level) or not give altogether (if they planned to give less than the lowest amount).

4. Name your donation tiers.

To help your donors develop a connection with your nonprofit, consider naming your donation levels. This can help donors to not only think of themselves as supporters of your nonprofit but as part of an exclusive group.

These names can reflect the hierarchical structure of your donation tiers. For example, you might name your levels bronze, silver, and gold. Or, instead, choose names that reflect your nonprofit’s cause. For instance, the Cat Rescue Club might name their donation levels Calico, Tuxedo, Tabby, and so on.

Nonprofits often employ this strategy during crowdfunding campaigns. These campaigns tie donation levels to specific rewards donors receive in exchange for their support. Naming these tiers not only helps donors form an identity related to your campaign but also makes organizing and distributing rewards easier since each category has a specific name rather than just a number.

You can also apply this reward strategy to your normal donation page, especially if your nonprofit has a membership program. For example, check out these tiers from Sarasota Orchestra:

Donor tiers from the Sarasota Orchestra with unique names for each level.

Names like “musician circle” and “maestro circle” not only reflect the benefits these tiers provide but also make higher-tier donors feel like a core part of the orchestra. 

5. Always provide a custom giving option.

In addition to your tailored donation levels, always add the option for supporters to write in and give any donation amount they want. While many supporters will default to using suggested giving amounts if they are provided, others will approach your donation form with a clear idea of exactly how much they want to give and they should be able to do so.

This also allows donors to give outside your donation range (on either the high or low end).

5 More Donation Page Tips

Donation levels are a key element of your nonprofit’s donation page, but they’re not the only element!

To ensure your donation tiers are as effective as possible at driving valuable gifts and acquiring donors, here are a few more donation page tips.

1. Promote matching gifts.

Envision a world where you double all of your donation levels and supporters can contribute those increased amounts with no issue. With matching gifts, this world is possible for at least some of your donors.

Matching gifts are a type of corporate giving program wherein businesses match employee donations to nonprofits, usually at a 1:1 rate. However, many supporters are unaware of these programs, let alone how to participate in them.

Use your donation page to market matching gifts by:

  • Providing a brief explanation about matching gifts. For supporters who are unfamiliar with matching gifts, a one or two-sentence explanation on your donation page can encourage them to check their eligibility and submit a match request. This explanation can be as short as something like: “You may be able to double your impact. Check if you’re eligible for matching gifts with your employer.”
  • Adding a matching gift search tool to your donation page. Consider investing in matching gift software, which allows you to embed a matching gift database search tool right into your donation page. Supporters can use this tool to check if they are eligible for a matching gift during the donation process.
  • Encouraging supporters to check their matching gift eligibility on your confirmation page. If supporters opt not to interact with your matching gift search tool while donating, give them one more chance to start the matching gift process by adding a message to (or even embedding your matching gift search tool) into your donation confirmation page. Using our hypothetical nonprofit example from above, consider what a matching gift database tool might look like on Cat Rescue Club’s page:

A donation confirmation screen with a matching gift search tool embedded.

These gifts come from donors’ employers, meaning you can earn twice your regular donation levels at no extra expense to your supporters. Be sure to emphasize this and the potential impact these additional gifts can have when promoting matching gifts to supporters.

Become a matching gift expert by downloading our free guide for nonprofits.

2. Encourage recurring giving.

Donation levels apply to both one-time and recurring gifts. All of the strategies we’ve discussed so far apply to both categories, but let’s dive deeper into tips for encouraging recurring giving now:

  • Adjust your recurring giving donation levels. Your donation levels should be less for recurring gifts than the corresponding ones for one-time gifts. For example, if your lowest donation level for one-time gifts is $25, you might make the recurring donation level $10. While this amount is less than half of the time-one gift, it will outpace it in three months’ time, and more than quadruple the amount in a year.
  • Display recurring giving and one-time donation options next to each other. Position your recurring giving and one-time donation tiers next to each other or allow supporters to easily toggle between them. This allows donors to make a direct comparison when deciding what to give. Plus, recurring gifts are less of an initial commitment, which makes them seem like a better deal to donors when placed next to high one-time donation levels.
  • Update any relevant text. Recurring gifts impact nonprofits differently than one-time gifts, and your donation levels should reflect this. If a one-time donation level promises to support a certain number of beneficiaries for a week, consider how the impact changes when it’s a smaller recurring gift.

To calculate your recurring donation levels, use the same strategies as discussed earlier, only this time, focus on just your current recurring donors. Additionally, of the strategies discussed, consider adding donation tiers below your average recurring gift amount.  Recurring donors are likely to stick around long-term and you can persuade them to increase their donation amount over time once they commit to making their first gifts.

3. Keep your donation page short.

When trying to include all of these tips in your donation page, it’s easy for your page to bloat in size. However, lengthy donation forms are likely to turn off potential donors, especially the new and on-the-fence donors we discussed earlier.

When designing your new donation page, consider how to keep each element concise and easy to understand at a glance. For example, if you want to go with a button approach to donation levels, you might try a page layout like this:

Detailed donation levels that include pictures and info about how each donation level supports the nonprofit.

Or, if you want all information to be visible for easier comparison, an approach like this maintains a minimalist design:

Button donation level for one-time and monthly giving from the Cat Rescue Club nonprofit.

4. Brand donation page to your nonprofit.

Your donation page is arguably the most important page on your website. Ensure supporters who land on it—especially those who navigate there from an external source like social media—know without a doubt that it belongs to your organization.

You can accomplish this by maintaining consistent branding across your website and ensuring your donation page specifically has a few key visual brand elements. These include:

  • Your logo
  • Brand colors
  • Key brand visuals

From the mobile version of your donation page, consider how you can ensure brand elements are present but unobtrusive. For example, you might remove key brand visuals, such as a photograph of beneficiaries, but keep your logo. This minimizes scrolling for mobile users without sacrificing branding consistency.

5. Continue adjusting your donation levels.

Your audience, donors’ giving behaviors, and economic circumstances change, and so should your donation tiers. To determine your donation levels’ effectiveness, keep an eye on key metrics, such as: 

  • Average donation amount
  • Donor acquisition
  • Donor lifetime value
  • Total number of donations

Analytics tools can help you track these metrics and specific donors’ behaviors over time. After implementing new donation levels, take note of new trends in donor engagement. Additionally, consider experimenting with different donation level amounts by creating unique donation levels for various campaigns. For example, you might set lower donation levels for a crowdfunding campaign to encourage new donor participation.

More Donation Level Tools and Tips

Your donation page is an essential tool for earning the funds that keep your nonprofit going. With donation levels, you can encourage more donors to give and increase donation amounts. To get started, calculate your average giving amounts and make strategic decisions about your donation goals.

For more information on how to attract and retain donors, explore these resources:

Learn how your monthly giving program can raise more through matched gifts by contacting Double the Donation.

A Deep Dive into Marketing Volunteer Time Off for Nonprofits

A Deep Dive into Marketing Volunteer Time Off for Nonprofits

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Paid Volunteer Time Off (VTO) programs continue to gain traction as companies boost their CSR while engaging employees in meaningful community activities. These initiatives not only reflect a company’s commitment to social impact but also empower organizations to make the most of their volunteer base. However, despite the growing prevalence of VTO, there’s a significant knowledge gap regarding workplace giving initiatives⁠—even among eligible supporters. And that’s where a well-thought-out plan for marketing volunteer time off to your audience will come in handy!

In this post, we’ll dive into the world of Volunteer Time Off for nonprofits and share key recommendations for effectively promoting VTO. Here’s what we’ll cover:

Read on to explore the transformative impact corporate volunteer initiatives like these can have on your organization, its mission, and your community as a whole.

Let’s get started!

What Is Volunteer Time Off?

Volunteer Time Off (which is also referred to as VTO, paid-release volunteer time, or employer-sponsored volunteerism) is a unique benefit that allows employees to spend typical work hours volunteering with charitable causes. This type of program supplies additional time off, above and beyond any existing vacation or sick leave, and is specifically designated for team members to participate in volunteer activities.

Marketing volunteer time off programs - example dashboard

VTO programs vary among companies in terms of eligibility criteria, time off granted, submission processes, and more. Some companies offer a set number of VTO hours per year, while others allow employees to use VTO on a flexible basis. The types of volunteer activities permitted can also range from community service projects to skills-based volunteerism and more.

Why Does Marketing Volunteer Time Off Matter?

As a form of corporate partnership, the purpose of Volunteer Time Off is multi-fold. First, the programs enable companies to demonstrate commitment to social responsibility and engage employees in meaningful ways. At the same time, employees are presented with a unique opportunity to give back to their communities and support their favorite causes—like yours⁠—without missing a day’s wages. This fulfills individuals’ desires to make a positive impact and fosters a sense of purpose in their work inside and outside the office.

For nonprofits, the availability of volunteer time off widens the prospective supporter pool, incentivizing individual involvement and significantly increasing engagement. However, many employees are unaware of the VTO programs offered by their employers, leading to a missed opportunity for companies and nonprofits alike.

That’s why marketing the programs is so essential, and why organizations like yours are taking increasingly proactive steps to drive awareness among their audiences. When done well, simply highlighting VTO opportunities in donor- and volunteer-facing materials will allow you to bridge the knowledge gap and unlock a new avenue for community involvement.

Get 360MatchPro to assist with marketing volunteer time off and other corporate incentives.

10 Top Strategies For Marketing Volunteer Time Off at Your Org

Crafting a Volunteer Time Off marketing plan is essential for organizations looking to supercharge volunteerism and engage supporters with corporate incentives. So, how, specifically, will you increase awareness of the programs among your audience to maximize participation? We recommend implementing the following strategies and best practices in your efforts.

1. Establish Volunteer Time Off metrics and KPIs to track.

When it comes to marketing just about anything⁠—including volunteer time off⁠ and other corporate giving programs—determining which KPIs⁠ (or Key Performance Indicators⁠) your team will track is an essential first step. Implementing the appropriate metrics in your promotional plan allows you to measure the effectiveness of your VTO program and identify opportunities for improvement in your strategy.

These might include:

  • Volunteer participation rates
  • Number of existing volunteers using VTO
  • Number of first-time volunteers using VTO
  • Total number of hours donated through VTO programs
  • Average number of VTO hours used by volunteers
  • Number of companies offering VTO for your volunteers
  • VTO volunteer retention rate
  • Tangible project impact
  • Digital engagement (email clicks, social media likes, etc.)

By tracking these indicators and more, you can supercharge your efforts with data-driven decisions, demonstrate the program’s value to stakeholders, and optimize volunteer engagement. And that will set you up for successful marketing as you begin promoting the opportunities to supporters.

By tracking these indicators and more, you can supercharge your efforts with data-driven decisions, demonstrate the program’s value to stakeholders, and optimize volunteer engagement. And that will set you up for successful marketing as you begin promoting the opportunities to supporters.

P.S. It’s easy to track these metrics and more with 360MatchPro Volunteer Hub!

2. Look at examples of other organizations’ VTO marketing efforts.

If your organization has yet to begin promoting volunteer time off to your audience, it can be a bit overwhelming if you’re not sure where to start. Fortunately, studying successful examples from your peers and other organizations’ VTO marketing efforts can provide valuable insights and inspiration.

Take a look at the following web pages from two nonprofits sharing information about Volunteer Time Off programs with their supporters:

Example #1

Example of an organization marketing volunteer time off

Example #2

Example of an organization marketing volunteer time off

Each one provides an essential overview of the opportunity, and analyzing their strategies can help identify best practices, innovative ideas, and common pitfalls to avoid.

3. Provide an overview of VTO basics on your nonprofit website.

As the examples showcase above, one of the best ways to promote volunteer time off to your supporters is to share information about the programs on your nonprofit or school’s website. After all, your website is an invaluable resource for volunteers and donors looking to get further involved with your organization. It makes sense for VTO to be a featured opportunity!

If you already have a Volunteers’ page on your site, be sure to add a blurb about Volunteer Time Off there⁠—along with instructions on how individuals can locate their companies’ guidelines. You can also include information on your workplace giving or “Ways to Give” pages or even dedicate a brand new page to all things VTO.

Regardless, a clear and concise overview can serve as an essential incentive for volunteer engagement. By making this information easily accessible on your site, you can educate visitors, encourage more individuals to take advantage of VTO, and reduce barriers to participation.

Top tip: Once you have VTO content live on your website, use Google’s Ad Grants program to promote the page to a wider audience at no cost!

4. Share impact-focused volunteer time off content on social media.

Another way to spread the word about Volunteer Time Off programs is by sharing information from your organization’s social media profiles. For the best results, the content you publish should highlight the benefits of volunteerism on your cause and emphasize the convenience with which individuals can support your efforts.

Try scheduling a combination of informational content, mission impact stories, volunteer testimonials, statistics and research, participating companies, step-by-step instructions, and more. Across all your posts, keep in mind platform-specific best practices, such as regarding multimedia materials, hashtags, linking strategies, and more.

Remember: Social media is a powerful tool. Use it to show supporters how they can do even more to move your mission forward in tangible, hands-on ways. As a result, you can amplify your organization’s message, attract new supporters, and build a growing community around your cause.

5. Source employment information from volunteers and donors.

In order to locate opportunities for supporters to take VTO while volunteering with your cause, you’ll need access to their employment data. It should be a no-brainer that you’ll want to know where your volunteers work⁠. However, you shouldn’t overlook the VTO potential of your donors, either! Most organizations’ donors and volunteers overlap by a significant amount⁠—and volunteer incentives like VTO can help encourage even more donors to give their time.

So, how can you get the information if it’s not already available? One of the easiest ways is to request employment data directly within your volunteer registration forms, donation pages, and more. However, other identification methods may include the usage of a matching gift company search tool, email domain screening, data appends service, and more.

6. Inform volunteers about VTO opportunities within onboarding.

Make sure volunteers are familiar with the idea of volunteer time off from the start of their engagement to ensure available opportunities do not go unclaimed. For this, we recommend incorporating VTO information directly within the onboarding or training processes.

This approach helps set expectations, drives immediate engagement, and encourages volunteers to see if they qualify. Early education about VTO can also enhance volunteer retention and satisfaction by making it easy for eligible supporters to get paid while supporting your cause!

7. Send personalized follow-ups after volunteer activities.

Personalized follow-ups help build a stronger relationship between each volunteer and the nonprofits they support, thus increasing the likelihood of ongoing engagement and retention. As you begin implementing a plan for marketing volunteer time off for your cause, you don’t want to overlook the power of personalized communication.

Here’s how this can work:

Let’s say your organization gains a new volunteer who works for Warner Media, which you know offers a generous amount of VTO. After the individual’s first volunteer shift, you decide to send a tailored thank-you note. The note should demonstrate your appreciation of the individual’s support and remind them about their company’s volunteer incentives.

When the individual reads the message, they’re ultimately inspired to complete the request process for their employer to count their hours toward the Volunteer Time Off program.

If you have access to program guidelines or submission instructions, that information can help simplify the experience for your volunteer, too!

8. Encourage VTO-eligible supporters to organize group events.

One of the most impactful ways to promote volunteer time off is by leaning into word-of-mouth marketing. To demonstrate the value, let’s say the same volunteer continues supporting your organization with their VTO. You already know the individual works for a company that offers volunteer time off for its employees. One of the best ways to get more VTO-eligible supporters through your doors is to empower existing volunteers to organize group events with their peers.

If Volunteer A receives dedicated VTO hours, it can be assumed that Volunteer A’s colleagues can likely request VTO, as well⁠. That means you’ll have a larger pool of individuals willing to do important work for your cause without facing the impact of a lost day’s wages.

Bonus: Free Sample Volunteer Time Off Marketing Materials

Ready to jump into marketing volunteer time off to your audience, but not sure where to begin? Feel free to use these sample graphics as a starting point.

Sample #1: General VTO Overview

Sample graphic for marketing volunteer time off

Here’s what this example does well:

With an attention-grabbing header and concluding with a clickable CTA button, this sample focuses on driving action among volunteers. When users click the button to learn more, they should be directed to a VTO resource on your site. There, it should overview the opportunity in detail and instruct supporters on how to determine their eligibility for the programs.

Sample #2: Informational Infographic

Sample graphic for marketing volunteer time off

Here’s what this example does well:

An infographic can be an excellent way to share tons of important information in an engaging and visually appealing manner. This sample content highlights a few key insights from our Volunteer Time Off statistics page, providing a helpful snapshot of the opportunity for nonprofits and their supporters.

Sample #3: Defining Volunteer Time Off

Sample graphic for marketing volunteer time off

Here’s what this example does well:

It’s important for your audience to have a solid understanding of VTO programs before you can expect them to participate. Therefore, starting at the beginning with an easy-to-understand definition allows you to ensure all stakeholders are on the same page.

Sample #4: VTO Company Spotlight

VTO company spotlight example

Here’s what this example does well:

One of the best ways to ensure supporters understand the VTO opportunity is to highlight real examples of the programs. This sample marketing material does so well by sharing specific guidelines and insights regarding the highlighted company’s programming. Plus, it encourages the organization’s audience to self-identify as eligible for the particular program!

Wrapping Up & Next Steps: Start Growing VTO

Volunteer Time Off programs can drive significant social impact for nonprofits, their supporters, and the companies interested in giving back. As a result, the opportunity is not one that should be overstated.

Start by encouraging your audience to tap into VTO and other workplace giving initiatives. From there, your team can harness the power of employee volunteerism to advance its mission more effectively than ever before.

Interested in supercharging your organization’s corporate engagement strategy? Check out these recommended resources for further reading:

Marketing volunteer time off is an excellent way to leverage corporate philanthropy.


The title of the article: Designing a Successful Fundraising Calendar + Free Template

Designing a Successful Fundraising Calendar + Free Template

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The end of the year is always a busy time for fundraising, and your nonprofit tries to start planning months in advance. But the planning phase may take longer than anticipated, leaving you scrambling in October and November to figure everything out in time.

If your nonprofit relates to this situation, then you need an annual fundraising calendar stat. With a fundraising calendar, your entire fundraising strategy for the year can be laid out in as much detail as you need. With this preparation tool, your team can approach your fundraising goals confidently and follow clear plans to achieve them.

To help you get started with this essential nonprofit planning tool, this guide will explore:

First, let’s answer a few questions about fundraising calendars and how they fit into any nonprofit’s organizational strategy.

Boost your fundraising all year round with matching gifts. Download our matching gifts guide.

 

Annual Fundraising Calendar FAQ

What is an annual fundraising calendar?

An annual fundraising calendar is a planning tool used by nonprofits to outline and schedule their fundraising activities and campaigns throughout the year. Fundraising calendars may include details about:

  • Donor engagement activities
  • Fundraisers communication plans
  • Key dates and deadlines
  • Fundraising goals
  • Program costs
  • Staff and volunteer hours

Fundraising calendars are highly customizable, and your nonprofit’s calendar should include the information and level of detail that helps your team. For example, your nonprofit might already have a separate content management calendar for marketing initiatives. In this case, you might just add key marketing activities to your fundraising calendar, such as campaign kick-offs, but leave off granular details, such as when social media posts go live.

What are the benefits of an annual fundraising calendar?

Ultimately, your fundraising calendar’s effectiveness depends on how your team uses it. A well-planned and executed fundraising calendar allows you to reap the following benefits:

  • Organized strategic planning
  • Better decision-making
  • Clear sense of purpose
  • Enhanced time management
  • Improved staff and board management
  • Greater ability to engage donors

Your fundraising calendar is your nonprofit’s roadmap for the year, and if you follow that map, you’ll ideally reach your fundraising goals’ destination.

If something does come up and you need to deviate from your plan, do not throw out your calendar. Instead, treat it like a living document and make necessary edits. This will allow you to consider future outcomes and successfully shift plans for how to achieve your fundraising goals.

When should nonprofits create a fundraising calendar?

Ideally, your nonprofit should have its annual fundraising calendar ready well in advance of the upcoming fiscal or calendar year, depending on how you manage your operations. For some nonprofits, this means having a calendar that outlines activities from July 30th to June 1st. For others, this means January 1st through December 31st.

Whichever way you set it up, plan to create your calendar at least a month in advance of when you will actually start using it. This way, you can avoid playing catch-up and start preparing for long-term projects right away.

How to Create an Annual Fundraising Calendar

Set Clear Goals and Objectives

We’ve discussed the types of general activities that your annual fundraising calendar can document, but the content on your calendar should be dictated by your goals for the year. Think of your calendar as not just a checklist of activities for the year but a plan for achieving specific goals.

As such, your first step in designing your fundraising calendar is to define your nonprofit’s fundraising goals for the year. These goals should:

  • Align with your overall mission and financial needs. Talk with your team, especially your executive director and program managers, to identify what your nonprofit needs to accomplish this year. For some nonprofits, this might mean planning a growth strategy, while others might seek to raise enough funding to maintain current operations.
  • Be practical based on past years’ performance. Evaluate your organization’s past fundraising activities and campaigns to identify what worked well, what needs improvement, and what should not be repeated. This ranges from social media strategies and events to sponsorships and grant applications.
  • Consider expected trends and events. Is there anything your nonprofit can predict will happen in the coming year that will impact your fundraising efforts? This might include trends in corporate funding, major political events, and seasonal activities. For example, every nonprofit should consider the heightened philanthropic activity around the end of the year.

Use these goals as guidelines for your entire fundraising calendar. When adding activities, consider how each proposed initiative helps your overall goals. If something doesn’t clearly align, consider if it’s still necessary or even if it takes resources away from other activities.

Identify Key Fundraising Activities

Next, use your goals to determine the types of fundraising activities and campaigns you plan to undertake during the year. A few campaigns you might add to your fundraising calendar include:

Matching Gift Campaigns

Fundraising calendars help nonprofits plan specific fundraising activities that need to take place at specific times, but they can also help track and coordinate ongoing fundraisers. For example, your nonprofit might add reminders to continually promote matching gifts.

Matching gifts are a passive fundraiser in that once a nonprofit has matching gift software enabled on its donation page, the fundraiser essentially runs itself. However, you can earn more from matching gifts by remembering to regularly promote it to donors, so they in turn remember to fill out and submit matching gift requests to their employers.

To learn more about matching gifts and why you should add a matching gift campaign to your annual fundraising calendar, check out this video from the Double the Donation team:

There are also events and specific time frames related to matching gifts that you may want to add to your fundraising calendar. For example, if you organize a matching gift challenge with a sponsor, you should add notes to your fundraising calendar about when this period begins and ends, as well as plans to market it to donors.

Double your donors' giving at no extra cost with matching gifts! Download our free matching gifts guide.

Major Gift Cultivation

It’s common knowledge in the nonprofit sector that approximately 80% of the average nonprofit’s funding comes from just 20% of donors. Recent reports show this trend has only been exacerbated with 90% of donation revenue coming from 10% of donors.

This means if your nonprofit does not already have a formal process for courting major donors, now is the time to start planning one. 

On your annual fundraising calendar, add directions for your major gift officers. As they develop relationships with major donors, the donation cultivation process will become highly individualized, and major gift officers will need to create their own schedules for each prospect. However, your fundraising calendar should document steps for your major giving program as a whole.

For example, you might add core activities such as:

The major gift fundraising cycle, detailed below.

  • Conduct prospect research
  • Reach out to new prospects
  • Cultivate relationships by inviting major donors to special events
  • Make asks for a major upcoming project to donors likely to convert

Putting these activities on your calendar will help you continually refresh your database of prospects, grow your major giving program, and ensure major gifts come through at key times of the year.

Events

From booking a venue to organizing a marketing campaign, events require significant planning but can also bring in significant revenue. For major events, consider breaking their planning into multiple steps, such as:

  • Initial planning. Early planning stages for events depend on the event type, such as an auction requiring an extensive item procurement period. However, for most events, major activities to add to a fundraising calendar include organizing sponsorships, booking venues, planning activities, and making necessary software and resource purchases.
  • Marketing. Event marketing should start at least several weeks before a major event and requires planning beforehand. Consider scheduling time for market research and marketing asset creation, as well as creating an outreach schedule for when promotions go live. For example, you might plan time to hire a graphic designer to create invitation eCards, then use eCard software to schedule their delivery.

An example eCard invitation, inviting supporters to an ice cream party event.

  • Marketing. Event marketing should start at least several weeks before a major event and requires planning beforehand. Consider scheduling time for market research and marketing asset creation, as well as creating an outreach schedule for when promotions go live. For example, you might plan time to hire a graphic designer to create invitation eCards, then use eCard software to schedule their delivery.
  • Hosting. Unless an unexpected emergency comes up, you should schedule a specific date to host the event early on. This enables bookings in advance for venues, entertainment, and catering.

For events, pay special attention to staff time and what types of staff you will need. Some events may be able to rely heavily on volunteers, whereas others might require a significant amount of work from staff and even external vendors.

Peer-to-Peer Fundraising Campaigns

In many ways, peer-to-peer campaigns run themselves, but they need coordination to get off the ground and make an impact. For your peer-to-peer campaign, add the following items to your fundraising calendar:

  • Software purchases. If your nonprofit does not already have peer-to-peer software, plan to begin the purchasing process in advance of your campaign. Be aware that some software purchases, such as platforms that are major investments or require significant customization, may require months-long implementation processes.
  • Volunteer recruitment. Determine how and when you will recruit participants. You may start making open calls early on and then plan to ramp up recruitment as your campaign’s start date nears.
  • Onboarding. Schedule time to create a formal onboarding process for volunteers in advance. You should have a style guide for how to present your nonprofit online and a walkthrough for how to use your peer-to-peer software.

Be aware that if you are hosting a rolling peer-to-peer campaign, you will have no set dates, and your timeline will be looser. Whether your campaign is scheduled or rolling, add reminders to regularly check in with your peer-to-peer fundraisers to provide encouragement, answer questions, and thank them for their participation.

Giving Tuesday Campaign

Giving Tuesday is one of the most important fundraising days of the year with almost $3.1 billion raised in 2022. If your nonprofit wants to participate in Giving Tuesday, start planning your campaign early.

Many nonprofits use Giving Tuesday as an opportunity to try new fundraising strategies to reach new audiences and stand out from the crowd. Whether your nonprofit is using an old strategy or trying something new, remember to pencil in research time for your campaign plan. Use the period several months in advance of Giving Tuesday to determine what fundraising strategies donors are responding to, if nonprofits in your field are using them, and if they are feasible for your organization.

Then, schedule time to assemble a team, establish your strategy, purchase and implement any needed software, and create necessary marketing materials. If you don’t have a separate content management calendar, consider adding notes about when to post announcements and send out promotional materials to your annual fundraising calendar.

Determine Timing and Scheduling

You now know what activities you want to put on your fundraising calendar, but when should those activities happen?

For every activity, assign a specific date or time frame based on:

  • Seasonality. Certain times of the year lend themselves to certain fundraisers. For example, the end-of-year holiday season is likely to be packed with marketing campaigns and events, whereas the fall may primarily be dedicated to planning those upcoming activities.
  • Donor behavior. Consider how donors are likely to respond to future activities based on previously scheduled ones. For instance, at the end of the year, you may make a major push to acquire new donors. In the following months, you would then shift gears to prioritize retention efforts to maintain as many of those donors as possible. This factor is especially important when it comes to establishing major giving practices.
  • Relevant external factors. Are there any upcoming challenges or opportunities you are currently aware of that might impact your schedule? For instance, if your marketing head is going on maternity leave, you may need to schedule a training period for the replacement to get up to speed.

Additionally, consider how much time should be dedicated to each activity. For example, while an event might only last for a few hours on a single day, you might need well over 100 hours of staff time to prepare for that event. This will help you balance schedules and avoid overwhelming any one team or person at your nonprofit.

Allocate Resources

In addition to the time activities will take, consider what other resources are needed. This may include budgeted funds, as well as which personnel is assigned to what activities to avoid double-booking or overextending resources.

Alternatively, consider what resources each activity is likely to bring in. For example, a volunteer recruitment drive will increase available volunteer time while an expected renewed grant will provide more funds for various programs.

How to Maintain an Annual Fundraising Calendar

Meet regularly with your team

Your annual fundraising calendar’s effectiveness is contingent on your team following it and adapting it as needed. Meet with your team about this year’s fundraising calendar regularly to:

  • Create your calendar. Unless your nonprofit is a one-man team, you need input from the rest of your team to determine which activities to prioritize, what resources you need for those activities, and who should be responsible for them. For instance, you might initially assume your IT team can handle your website redesign single-handedly, but after input from the rest of your nonprofit realize they need to work in tandem with your marketing team.
  • Ensure ownership. Every task on your fundraising calendar should be assigned to a specific person or group of people. Meet with various teams so they are aware of their responsibilities each month.
  • Make necessary adjustments. The people carrying out your various fundraising activities will be the first to sound the alarm if adjustments need to be made. Keep lines of communication open so team members can report delays, needed additional resources, and shortfalls. On a more positive note, team members might also report that certain activities earned more or were wrapped up in less time than expected.

By talking to various members of your staff, you will gain a broader perspective of your nonprofit’s current operations and capacity. This will improve your understanding of what your team can reasonably accomplish in a given year and help you stay on track to hit your fundraising goals.

Track Progress

As mentioned, your annual fundraising calendar is a roadmap for achieving your goals for the year, and that roadmap may need to add a few detours here and there. These hiccups should not derail your entire calendar. Instead, be ready to be flexible and make adjustments as needed.

Track fundraising activities in relation to your annual goals. For example, if you have a target amount you want to raise this year, you might focus on how much your fundraisers, events, and major donors bring in throughout the year. If a fundraising event has lower attendance than expected due to weather, consider how you can adjust other activities planned in future months to make up for that revenue shortfall.

Consistently engage donors

While your calendar likely only lists major activities, don’t forget the small everyday activities that keep your donors engaged. For instance, you can’t predict when every new donor will decide to give, so you need a flexible strategy that allows you to show appreciation and recognize donors at a moment’s notice.

Annual Fundraising Calendar Template

If you search the web for fundraising calendars, you’ll likely find results that look like a regular calendar you might hang up in your kitchen. These are not annual fundraising calendars and have limited use for nonprofits.

Rather, your fundraising calendar should take the form of a spreadsheet to be more useful to your team. Here’s an example and breakdown of the core elements of an annual fundraising calendar:

An annual fundraising calendar template.

  • Month. Annual fundraising calendars are usually broken down by month to avoid making them too unwieldy. If there are specific activities that need to happen on specific dates, such as hitting a grant submission deadline, add a note to your calendar.
  • Activities. What activities are taking place this month? Usually, these are overall activities for the month, such as “plan Giving Tuesday campaign” or “start contacting potential annual gala sponsors.”
  • Costs. To the best of your ability, estimate how much each activity is expected to cost. This includes software purchases, vendor costs, and staff time. If you haven’t already prepared it, consider crafting your nonprofit’s annual budget in tandem with your fundraising calendar. This helps you keep track of where your money is going and ensure you have enough funds allocated for the entire year.
  • Staff. Determine who at your nonprofit will be responsible for what activities. This can be names of specific individuals or groups, such as your marketing team, major gift officers, or volunteers. Additionally, estimate approximately how much time you expect staff to spend on any one activity.
  • Expected income. Ultimately, your fundraising calendar is about earning money for your nonprofit. As such, for applicable activities, do your best to estimate how much they are expected to earn. This is especially necessary if your nonprofit’s annual goal is related to hitting a specific fundraising target.
  • Notes. If there are any extra reminders you want on record about a planned activity, add them to your notes section. This might include a reminder about the staff member going on maternity leave or a note emphasizing a strict deadline for a certain task.

To keep your nonprofit on track for the entire year, consider adding an optional “Goals” section to the top of your fundraising calendar. This should be a statement of what you hope to accomplish during the year that you can always refer back to at a glance each time you look at your calendar.

Annual Fundraising Calendars: Wrap Up

With a well-thought-out plan, any nonprofit can start its fundraising year off right. Annual fundraising calendars can help your organization do just that by creating timelines, allocating resources, and helping to focus your goals. To get started with your annual fundraising calendar, use our template or create your own. Then, meet with your team and start planning.

For more fundraising and organizational resources, explore these guides:

Our customers raise 50% to 200% more with matching gifts. Pair your recurring giving efforts with matching gifts today. Start doubling donations!

Two nonprofit employees working with data next to the title of the article, Nonprofit Data Collection: How to Gather The Right Insights

Nonprofit Data Collection: How to Gather The Right Insights

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From local communities to global movements, effective nonprofit data collection is a silent hero. Collecting nonprofit data involves systematically gathering, analyzing, and using information to track performance, enhance decision-making, and amplify impact. It’s not just about numbers; it’s about understanding your organization’s needs, measuring progress, and strategizing to meet local and global challenges.

Collecting the right data helps organizations like yours understand what works so you can do more good in the world. That way, you can use your resources more efficiently to reach the right supporters and beneficiaries.

In this ultimate guide, we’ll share how nonprofits can collect data effectively and explain how that data can serve as the fuel for transformative action. Here’s what we’ll cover:

With the right insights, your nonprofit can make a greater impact on the world, whether you’re focused on improving your corporate partnerships, marketing segmentation, finance management, or programs. Let’s dive in!

Improve your nonprofit data collection with our data enhancement services.

How Do Nonprofits Collect Data?

Nonprofits can collect data through various methods, depending on their goals, resources, and the nature of the data they need. Here are some common methods and types of data collection software for nonprofits:

Common ways nonprofits collect data, including types of software

  • Forms: Your nonprofit can use donation forms, volunteer applications, event registrations, and intake forms to gather supporter and beneficiary information. Each form is designed to collect data about different types of recipients. For example, donation forms collect donor data like contact information, donation amount, payment information, employer information for matching purposes, and gift designations.
  • Surveys and Questionnaires: Nonprofits can use surveys to gather feedback from beneficiaries, donors, and the general public. These questionnaires can be distributed online, via email, social media, or in person.
  • Marketing Platforms: Nonprofits can view metrics within their digital marketing platforms to understand audience behaviors and tailor messaging. For example, Google Analytics provides information about website visitors, including how much time they spend on specific pages, what content they engage with, and what channels drive them to the site. Meanwhile, email marketing tools provide insights on open rates, click-through rates, and conversions which explain which content and calls to action resonate.
  • Financial Management Software: Specialized software helps manage and report on financial data like revenue and expenses, ensuring compliance with accounting standards and regulatory requirements.
  • CRM Systems: Customer Relationship Management (CRM) systems like Salesforce for Nonprofits, Bloomerang, and Blackbaud store all interactions with supporters and corporate partners, including communications, contact information, contributions, and feedback.

How you collect data depends on which metrics you want to focus on to ensure long-term sustainability and increase impact. Decide on which data will best support your organization and put systems in place to gather it.

Qualitative vs. Quantitative Nonprofit Data

There are two categories of nonprofit data you can collect:

  • Quantitative data refers to information that can be quantified, meaning it can be measured and expressed numerically. Examples include the number of volunteers who participated in an event, the amount of money raised from a fundraiser, the number of website visits, and the number of acquired donors in a certain time frame.
  • Qualitative data is descriptive data that cannot be assigned a numerical value. This includes information like donor names, anecdotal survey responses, and preferred contact methods.

By leveraging both types of data, nonprofits can gain a more comprehensive understanding of their impact, tailor their services more effectively, and better communicate their successes and challenges to stakeholders.

The Importance of Efficient Nonprofit Data Collection

Nonprofits are expected to compete for time, attention, and money with companies and peer organizations. In fact, the average person sees roughly 5,000 ads per day. Standing out requires speaking to the right people at the right time with the right message. Nonprofit data makes that possible!

Here’s a rundown of the most important benefits of nonprofit data:

  • Measure impact and see which programs are working
  • Better understand how to effectively allocate resources (e.g., time, money, and personnel)
  • Make informed decisions, such as planning new programs based on community needs assessments
  • Demonstrate accountability by sharing how funds are being used
  • Deliver timely appeals based on past engagement data to inspire action, raise funds, and cultivate relationships
  • Send powerful messages at the optimal time by segmenting communications based on interests and preferred communication channels
  • Communicate program impact and challenges to stakeholders

For an example of nonprofit data in action, imagine an organization dedicated to providing clean water across continents. By collecting data on water quality, community health, and usage patterns, the nonprofit can tailor its initiatives to each region’s specific needs, ensuring that resources are used efficiently and that the solutions are sustainable.

By processing and analyzing data, nonprofits can create targeted interventions, monitor outcomes, and adapt strategies—activities that are crucial in a world where resources are limited and stakes are high.

Key Types of Nonprofit Data to Collect

There are endless types of nonprofit data you can collect, but some are much more helpful than others. For example, you don’t need to know which elements a user hovered over but didn’t click on your website. Unless this metric directly tied to improving user experience, collecting this nonprofit data will only bog down your software.

Let’s explore six types of nonprofit data you should collect.

Key types of nonprofit data to collect, explained below

Supporter Data

Data can tell you a lot about your donors, volunteers, and corporate sponsors. The more you know about your supporters, the better you can tailor your appeals to resonate with them.

Some of the most helpful supporter data to collect includes the following:

  • Full name, including preferred name and title
  • Geographic location to send relevant appeals, such as nearby events
  • Date of birth so you can segment communications based on age and reach out on supporters’ birthdays
  • Contact information, including email addresses, phone numbers, and postal mailing addresses
  • Employment details to locate corporate giving opportunities and estimate giving potential
  • Education, including areas of study to reveal causes they’re likely to support
  • Giving history such as donation amounts, frequency, gift designations, attended events, and volunteer involvement
  • Hobbies and interests to understand what opportunities inspire donors
  • Charitable involvement with other organizations, such as board service or donations

Here’s a sample donor profile to give you an idea of what this data might look like:

A sample donor profile with nonprofit data like the individual's full name, education, employment details, and charitable involvement

Sufficient nonprofit data collection practices will enable you to easily segment your supporters into groups to improve your outreach. The good news is that if some of this information is missing or outdated, data appending services can fill it in. We’ll explore this type of nonprofit data collection service later.

Enhance the donor journey with matching gifts by leveraging nonprofit data. Download our guide.

Marketing Data

You know who your supporters are, but do you know how to communicate with them? Collecting marketing data will help you understand what messages resonate and encourage your audience to get involved.

Key marketing data to collect includes:

  • Website traffic: Pay attention to how many people visit your site, how they get there, what pages they visit, and how long they stay. This information will help you optimize the user experience and set your website up to convert.
  • Social media engagement: Impressions, likes, shares, and comments tell you whether your social media posts are reaching your audience and encouraging engagement.
  • Email open and click rates: Are your subscribers opening your emails and clicking through to your site? These metrics let you know how effective your email marketing is. If your open rates are low, experiment with your subject lines and send emails under a real person’s name, like your fundraising director.
  • Advertising data: If your nonprofit advertises, look at keyword volume and competition. Getting Attention recommends choosing keywords with high search volume and low competition. For your ads themselves, nonprofit data like impressions, ad conversions, click-through rate (CTR), and cost per click (CPC) tell you how well your ads are performing and how much they’re costing you.

To collect this nonprofit data, audit your past marketing efforts and review what information your marketing software automatically collects. In turn, you can learn which platforms and messages drive supporter engagement to set future outreach up for success.

Campaign Data

Collecting campaign data will help evaluate your nonprofit’s effectiveness and better plan campaigns in the future. Important nonprofit campaign data to collect includes:

  • Donor and volunteer retention rates: Track how many donors or volunteers continue engaging with your organization over time. A donor or volunteer is considered “lapsed” if they haven’t given or volunteered within the past 12 months, but the length of time is up to your organization. High retention rates often indicate strong relationships and effective engagement strategies. Compare your nonprofit data with industry data to gauge success. For instance, Fundraising Report Card’s donor research indicates that the average donor retention rate is approximately 35%.
  • Event attendance: Measuring attendance at events helps your nonprofit gauge interest and engagement levels and assess the effectiveness of promotion strategies.
  • Campaign conversions: Monitor data on how many people took the desired action as a result of a campaign, such as donating, signing up to volunteer, or registering for an event. Also, pay attention to how many people your campaign converts into first-time supporters vs. recurring supporters.
  • Fundraising totals: Track the total funds raised per campaign to assess financial success and allocate your budget to future campaigns.

By systematically collecting campaign data, you can continuously improve your campaigns and invest in the most successful campaigns.

Financial Data

Nonprofits often operate on tight budgets, so keep a close eye on your finances by tracking:

  • Expenses: Monitor costs associated with delivering programs and running fundraising campaigns. Also, use your financial data collection software to monitor operational and capital costs like salaries, rent, utilities, major equipment, and buildings.
  • Revenue: Track your income via donations, grants, event fees, product sales, membership sales, and other revenue sources.
  • Cash-on-hand: This is the total amount of accessible money at any given time from checking accounts or on-premise cash reserves that aren’t reserved or invested. This data indicates how long your nonprofit can survive without donations or funding.

Tracking this information will ensure your nonprofit’s financial health, help meet regulatory requirements, make informed management decisions, and maintain the trust of donors, volunteers, and other key stakeholders.

Corporate Partnership Data

Strong corporate partnerships help expand your nonprofit’s initiatives. Considering these relationships need to be mutually beneficial, you should track data related to your partnerships, such as:

  • Key contacts: Track the names, positions, and contact details of the primary contacts at the company.
  • Agreement terms and duration: Monitor the specific terms of the partnership agreements like the objectives and responsibilities of each party so you can fulfill all obligations. Also, know the start and end dates of the agreement.
  • Renewal conditions: Ensure you know the criteria your nonprofit must meet to have the partnership renewed at the end of the contract’s term.
  • Financial contributions: Track donation amounts, dates, and in-kind contributions such as goods, services, or expertise provided by the partner.
  • Employee engagement: Monitor corporate employees’ involvement in your nonprofit’s activities, including volunteer hours, participation in events, or matching donations.
  • Impact metrics: Collect and share quantitative and qualitative data demonstrating the impact of the partnership on your nonprofit’s goals.

By collecting the right nonprofit data for your partnerships, you can maximize companies’ impact and demonstrate the value of these partnerships to your corporate sponsors. This data-driven approach not only helps maintain current partnerships but also attracts new corporate sponsors by showcasing the tangible benefits of collaborating.

Data From External Studies

Your nonprofit can better understand the market and improve its programs by leveraging data from external studies. Consider collecting data from the following sources:

  • Public records: Collect demographic, economic, health, and educational statistics from public records to tailor services and understand the needs of your community. For example, a childhood education organization might collect demographic data from the U.S. Census Bureau to identify low-income areas with limited educational resources.
  • Privately funded surveys: Incorporate data from market surveys, impact assessments, and stakeholder surveys to inform marketing strategies, evaluate program effectiveness, and gather feedback from key constituents.
  • Research publications: Use academic research, industry reports, and policy analysis to gain evidence-based insights, understand industry trends, and navigate the regulatory landscape effectively. For instance, a health-focused nonprofit can use academic research from a university study that identifies effective strategies for reducing diabetes.
  • Sector benchmarks: Use benchmarks to evaluate your organization’s performance related to peers. For instance, an animal welfare nonprofit might review annual benchmarking reports from a national animal protection agency to compare their animal adoption rates, recovery rates from medical treatment, and rehoming success with similar organizations.

Collecting data from external sources can cut down on the amount you spend conducting research. Just make sure you entrust reliable sources.

Tips to Improve Your Nonprofit Data Collection

Building an efficient nonprofit data collection strategy can be a large undertaking, but it will ultimately drive greater success for your organization. Here are some industry best practices to collect data ethically and efficiently.

Use Software That Integrates.

Chances are, your nonprofit uses software to run fundraisers, collect donations, manage volunteers, hold events, and oversee every aspect of your organization. In terms of nonprofit data collection, choosing systems that integrate can reduce the time and effort required to manage data across different platforms.

Integrated software ensures that nonprofit data is consistent and accurate, which minimizes errors that occur when manually transferring information between systems. Plus, it enables real-time data updates, giving all team members access to the latest information to make decisions.

For example, our matching gift software integrates with 100+ leading nonprofit software platforms, including fundraising tools, workplace giving platforms, CRMs, and more. That helps minimize nonprofit data inconsistencies from manual data entry, guaranteeing that donor information and matching gift opportunities are current and accurate across all systems.

Leverage Nonprofit Data Appending Services.

Nonprofit data appending is a process where additional data elements are added to your database to enrich the information you have on donors, volunteers, and other contacts. The process involves comparing the data you provide to a larger, external database and integrating new information to create more complete constituent profiles.

Use data enhancement services to streamline nonprofit data collection and create more accurate, complete supporter profiles like this example.

Our nonprofit data appending guide explains that you can append all sorts of information, such as:

  • Contact details like phone numbers, email addresses, postal addresses, and social profiles
  • Employment data like job title and employer’s name
  • Demographics like net worth, birthdate, gender, and political affiliation

Routinely leveraging data enhancement services ensures you have accurate, complete information to understand your supporters, can contact them without messages bouncing, and can better drive them to give.

Explore our data appending services to streamline your nonprofit data collection processes.

Use Ethical Nonprofit Data Collection Practices.

When it comes to nonprofit data collection, you should always respect the rights and privacy of your supporters. Here’s how you can accomplish that:

  • Obtain explicit consent from individuals before collecting their data. This involves explaining why their data is being collected and how it will be used.
  • Leverage secure databases and software that enable encryption.
  • Collect only necessary data and avoid gathering irrelevant sensitive information.
  • Give participants the right to access their own data, request corrections to inaccurate data, and opt out of your nonprofit data collection processes.
  • Follow nonprofit regulations regarding data protection and privacy.
  • Require employees to enable two-factor authentication, use a secure password management system, and routinely update passwords for your nonprofit’s software.
  • Only give certain employees access to sensitive data.

Collecting data ethically will not only help you comply with legal standards, but it will also build trust among your supporters. Pay attention to standards and best practices specific to your industry. For example, nonprofits that handle protected health information (PHI) in the United States must adhere to the Health Insurance Portability and Accountability Act (HIPAA).

Routinely Clean Your Data.

As part of managing your nonprofit data, you’ll want to keep it clean. “Clean” data refers to data that’s not excessive, erroneous, inaccurate, outdated, mislabeled, or duplicated. The cleansing process helps maintain data hygiene and should be performed regularly, such as annually or bi-annually.

Some data collection software for nonprofits offers features like deduplication to make this process a breeze. Plus, data enhancement is always an option for updating or filling in missing information.

Imagine a nonprofit that continues to use community demographic data from ten years ago to design its youth education programs. Because the demographic profile (such as age distribution, income levels, and educational attainment) of the community can significantly change over the decade, relying on this outdated information could lead the nonprofit to offer programs that are no longer relevant or effective for the community’s current needs.

Next Steps for Your Nonprofit Data Collection

Ultimately, your nonprofit’s strength lies in its ability to make informed decisions that drive its mission forward. Effective data collection is the foundation of this strength, providing the insights needed to optimize resources, engage stakeholders, and measure the true impact of your work. As the sector continues to evolve, the organizations that prioritize data-driven decision-making will be the ones leading the charge toward a brighter future.

While you refine your nonprofit data collection processes, explore these resources to learn more:

Discover how our data enhancement services can improve your nonprofit data collection processes.

How to Craft a Heartfelt Gift Acknowledgment Letter

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A swift thank you is all it takes for 34% of donors to give again. And beyond boosting retention, a gratuitous follow-up can help your nonprofit share its impact, adhere to compliance standards, and show donors the appreciation they deserve.

While your nonprofit may already have a donor recognition process in place, an important first step is to send a gift acknowledgment letter. Let’s explore why these letters are important and how your organization can craft one that’s both effective and heartfelt!

Learn how you can take donor retention strategies, like a gift acknowledgment letter, a step further with matching gifts.

Gift Acknowledgement Letter FAQs

What is a gift acknowledgment letter?

A gift acknowledgment letter, also known as a donation acknowledgment letter, is a formal document sent by a nonprofit to donors to express gratitude for their contributions. This appreciation message also serves as a way for donors to claim tax exemptions and reap the financial benefit of giving to your cause.

Is a gift acknowledgment letter required?

The IRS (Internal Revenue Service) lays out specific guidelines for written acknowledgments for tax-deductible donations—meaning that gift acknowledgment letters are not only a best practice but are required in certain instances. Nonprofits are required to provide a written acknowledgment for any single donation of $250 or more, whether in cash or in-kind.

The acknowledgment should include certain details such as the amount of the donation, a description of any non-cash contributions, and a statement indicating whether the organization provided any goods or services in exchange for the donation.

Should gift acknowledgment letters be sent for matched gifts?

When donors make a contribution that’s matched by their employer, your nonprofit has two supporters to thank: the employee and the employer. Not only should you send a gift acknowledgment letter to the donor, detailing that their gift was matched, but you should also send a separate acknowledgment to their employer. This can open the door to a future partnership, or at the very least, ensure they continue matching contributions to your cause.

Donor appreciation is just one best practice to follow when working with matching gifts. For more tips, watch the following video:

Because matching gifts are such a highly engaging fundraiser, prompt follow-up is especially important to maintain the engagement.

How soon after donors give should it be sent?

While there is no hard and fast rule for the exact timeframe within which a gift acknowledgment letter should be sent, it’s generally recommended that it be sent as soon as possible. This way, donors can be confident that their gifts went through and have access to everything they need to claim a tax exemption.

What should be included in a gift acknowledgment letter?

A gift acknowledgment letter should include the following elements:

A sample gift acknowledgment letter that highlights the elements that should be included.

    • Recipient’s information: Include the donor’s name in your salutation. This personal touch can help your organization establish strong connections with donors and help them feel valued.
    • Statement of gratitude: Start with a warm and sincere expression of thanks. Make it clear that their support is valued and appreciated, and connect it back to your cause.
    • Details of the donation: Specify the amount or nature of the donation (e.g., monetary contribution, in-kind donation, matched gift), as well as any restrictions or designations the donor may have specified.
    • Tax information: If applicable, provide information about the organization’s tax-exempt status and confirm that the donation is tax-deductible. Include the organization’s Tax ID number (if in the U.S.) for the donor’s records.
    • Impact of the donation: Briefly explain how the donor’s contribution will be used and the impact it will have on the organization’s mission or programs. This helps donors understand the importance of their support.
    • Your organization’s name: Sign off with your organization’s name to indicate that this donation went toward your nonprofit’s cause. You can also sign the letter with the name of a staff member or a leader within the organization for an added personal touch.

If relevant, you may also invite the donor to further their involvement with your organization. Consider adding a sentence or two inviting the donor to an upcoming event or providing details about how they can continue receiving communications from your nonprofit.

How to Write a Gift Acknowledgment Letter

1. State the purpose of your letter

Start your gift acknowledgment letter with a confirmation of the donation. This introduces the recipient to the letter by reminding them of their gift. It should only take a sentence or two.

2. Make your letter visually engaging

Before you start crafting the content of your letter, determine how you’ll make it catch the recipient’s attention. After all, your gift acknowledgment letter is only beneficial if the recipient actually reads it!

Here are a few strategies to make your letter visually engaging:

  • Plan engaging formatting
  • Choose legible fonts
  • Use animations or images

To make this process easier, use a digital card creation service like eCardWidget. This solution allows you to customize premade templates or start from scratch with unique cards branded to your nonprofit. Then, you can send the card to donors via email.

Taking the online route for gift acknowledgment letters unlocks numerous opportunities to invigorate your cards with engaging content. You can include everything from fun animations to eye-catching images and reuse the cards in the future as needed.

Create and sell charity eCards with eCardWidget.

3. Personalize your note

Personalizing a gift acknowledgment letter adds a special touch and shows your donors that you genuinely value their ongoing support. Use these best practices to personalize your letter:

  • Use the donor’s name: Address the donor by their name. Avoid generic salutations like “Dear Supporter” and instead use their actual name, such as “Dear [Donor’s Name].” This increases the likelihood of donors reading your letter and shows them that you recognize them for who they are and not just as another revenue source.
  • Reference the donation: In the letter, mention the specific donation amount or type (e.g., monetary donation, in-kind donation). This shows that you’ve taken the time to acknowledge their contribution individually.
  • Express genuine gratitude: Tailor your appreciation message to reflect the impact of the donor’s contribution. Instead of a generic thank-you, express gratitude for the specific ways their support will make a difference.
  • Share a personal story: If you have any personal anecdotes or connections with the donor, mention them in the letter. For example, if the donor has been a long-time supporter or if their donation aligns with a particular interest or passion, acknowledge that connection.
  • Highlight previous support: If the donor has supported your organization in the past, acknowledge their ongoing commitment and express gratitude for their continued support.

By personalizing your gift acknowledgment letters, you can show donors that their support is truly valued and strengthen the bond between them and your organization.

4. Explain the impact of the gift

Personalized outreach that highlights donor impact makes 41% of donors willing to give again. You can demonstrate the donor’s impact by including:

  • A detailed story about the work that was accomplished with the donor’s gift, incorporating quotes from beneficiaries and volunteers.
  • Statistics and data relevant to the project supported by the donation.
  • A summary of larger goals to show how the donation supports your nonprofit’s long-term plans.

Remember to keep the message donor-centric, highlighting the impact their gift will make. The letter should be about what the donor—not your nonprofit—accomplished with their gift.

5. Express heartfelt gratitude

Craft a sincere message by using emotive language to convey your gratitude. Depending on the method you use to send your letter, incorporate additional elements to make it more meaningful. Sending handwritten letters can enhance the personal feel of the message, but digital platforms may allow you to include visuals alongside your message for more vivid appreciation.

6. Invite supporters to stay involved

Your gift acknowledgment letter shouldn’t be the end of your communications with donors. Ensure they stay involved by offering additional engagement opportunities in your letter.

Invite supporters to upcoming events, highlight volunteer opportunities, and direct them to other ways to stay in touch, such as feedback surveys or social media channels. If you send a digital card, you can use links and buttons to make it easy for donors to explore your other communication channels.

Gift Acknowledgment Letter Template

To make sure you include everything that’s needed in your letter, use this template as a starting point:

Dear [Donor’s Name],

Thank you so much for your generous donation of $[amount] on [date]. This letter is to officially acknowledge the receipt of your donation, which we have designated to support our [specific program]. Your support is vital to our efforts and makes a significant impact.

Please keep this letter for your records as it may be used as official documentation for tax purposes. No goods or services were provided in exchange for your donation.

We are deeply grateful for your generosity and commitment to our cause. Your support not only helps us achieve [specific goals], but it also strengthens our community of advocates and changemakers. We would love to see you at [upcoming event] or work with you on our volunteer team. Please visit our website [website URL] or contact us directly for more information on how you can greatly enhance our collective impact.

Thank you once again for your commitment to [cause].

Sincerely,

[Your Name]

[Your Position]

[Organization’s Name]

Explore more templates for thanking your donors here!

Wrapping Up

A gift acknowledgment letter weaves together your nonprofit’s appreciation, engagement, and compliance efforts following a donor’s generosity. It provides an opportunity to deeply connect and foster lasting relationships with your treasured supporters.

If you’re looking for more information on how to inspire donors to give and cultivate meaningful relationships with them, check out the following resources:

Learn how you can engage donors beyond a gift acknowledgment letter by making matching gifts easy.